McDonald Collision,Llc

4.9 (688reviews)
98%
453 John R Junkin Dr,  Natchez,  MS  39120
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In operation 17 years, 8 years at this location.

Our shop provides free estimates, assists you with your insurance claim, and puts forth every effort to make the repair of your vehicle as easy and seamless as possible. All of our work is backed by an ironclad 100% lifetime guarantee. That's why McDonald Collision should be your repair shop of choice in the surrounding Miss-Lou area. By using computerized estimating systems, McDonald Collision can give you a more precise estimate and reduce the time you spend waiting for one. Once you've gotten your estimate, we will work directly with your insurance company to minimize your inconvenience. When you combine the latest industry training and the latest technology with the assurance of longevity, you can see why McDonald Collision is the best choice for automotive collision repair. Visit today and get the repair you deserve.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (688)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The team is widely recognized for professionalism, friendliness, and going above and beyond to ensure customer satisfaction. Regular text and call updates throughout the repair process were highly appreciated, keeping customers informed without needing to follow up. Many customers highlighted the timeliness of repairs, with several vehicles completed ahead of schedule. A few customers noted minor concerns, including unexpected cost differences from initial estimates, occasional communication gaps near completion, and isolated finish issues - all flagged directly by customers as areas for improvement.
AI-Generated from reviews written in the last 12 months
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"The quality of the work is superb."
"... & tricky paint color. But absolutely transparent, back to factory quality." Read more
"Couldn't have possibly had better quality of work or service."
"It was a nice experience with McDonalds collision, everyone that I talk to is very pleasant and professional. I would like to take this opportunity to thank everyone ..." Read more
"The work was superb. The only thing that was a little glitchy was the ..." Read more
"... update every 2-3 days on the progress of my car. It was even completed before the expected date I was told. The staff was very professional and knowledgable. ..." Read more
"It was ready when they said it would be. No delays"
"... constant communication on the progress of the repairs. They were finished with everything two days early. Thank you McDonald Collison!" Read more
"It was earlier than I expected it"
"I was updated throughout the entire process and my vehicle was kept a couple days more because it didnt meet their level of satisfaction which made me feel more confident ..." Read more
"From the time I took my car to be repaired, I received an update every 2-3 days on the progress of my car. It was even completed before the expected date I ..." Read more
"I received texts with updated information letting me know their progress and when my truck would be ready."
"... superb. The only thing that was a little glitchy was the communication at the end." Read more
"It kept getting delayed, but they were very good at communicating with me where they were at in the process."
"... professional and friendly. I especially appreciated the constant communication on the progress of the repairs. They were finished with everything two days early. ..." Read more

My Experience

Fast friendly service! I highly recommend McDonald collision !

My Experience

Very professional

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I had a little accident out of state, and McDonald popped up first on my Google search for where to town the vehicle to. McDonald’s was very helpful in giving us tips on how to make the insurance claim which proved to work! I also really liked how they texted me updates so I did not have to constantly be calling and checking up on my car.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

10 stars

Repair Quality

They are some amazing people

Customer Service

Love em

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I have had nothing but great service from McDonald Collision. Their team members are very helpful and their work is second to none! I am a repeat customer.

Likely to Recommend

Repair Quality

The work was superb. The only thing that was a little glitchy was the communication at the end.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Always give top of the line service in every area

Likely to Recommend

Always number 1 choice when asked

Repair Quality

Always and forever will be my number 1 choice in any collision or repairs

Customer Service

Awesome customer service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great work, looks like new and delivered, very pleased, will recommend

My Experience

Always a great experience. My Jeep is beautiful

Likely to Recommend

Repair Quality

All was good except when they put bed back in place the fuel fill pipe was pushed out of place and wasn’t put back. Gas cap was off also. Had to go under truck and pop it back into place and put gas cap back on.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Yes, I would highly recommend them to anyone

Repair Quality

It was a nice experience with McDonald’s collision, everyone that I talk to is very pleasant and professional. I would like to take this opportunity to thank everyone that worked on my car. Did a great job. Thank you very much.

Customer Service

The customer service was great. Everyone that I dealt with was great. ,thank you all. I am happy to have my car back.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They were very nice and quick like 4 days and love the work

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