Mercedes Benz of Atlanta NE

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

The Staff is always very thorough with time sensitive paperwork and repairs!

Returned Clean

My Experience - 0.0/5.0 -

I am very dissatisfied with the service that I received. And the record of my car

My Experience - 5.0/5.0 -

Bobby and Dennis handled everything extremely professionally.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 0.5/5.0

Repair Quality - 3.5/5.0

Customer Service - 3.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Thank you for getting my car repaired quickly, bringing it back to new condition and staying on stop with the insurance company making sure my repairs we correctly repaired. Everything was done professionally. And big thanks to Danielle for being on top w/ my insurance and making sure my insurance pay for my repairs and labor. This was already a stressful process but you guys here have me my vehicle back to brand new condition and was professionally . Thank you FYI- maybe a sooner drop off date will have the experience wayyy better than 2 months

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Dennis Rivett is an asset to your company. His customer service is excellent..

Customer Service - 5.0/5.0 -

Dennis Rivett has excellent customer service.

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

DO NOT GO HERE!!!!! First they kept my vehicle for almost 6 weeks and it was not fixed correctly. I had my car appraised and they said the body work was not completed and was done incorrectly. Also they broke my headlight and TOLD ME NOTHING. They towed my car across the street and I think thats how it was damaged. The repairs cost $10,000 for horrible work and poor customer service. Dennis even yelled at me on the phone because I asked for an update on completion. I contacted them and cooperate and have yet to be contacted. Terrible place!!!! I repeat, DO NOT TAKE YOUR CAR HERE UNLESS YOU WANT TO PAY FOR BAD BODY WORK AND NEW DAMAGE TO YOUR CAR!

Customer Service - 0.5/5.0

Returned Clean

My Experience - 0.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very pleased

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0 -

They did a wonderful job, even with the delay

Repair Quality - 5.0/5.0 -

My car looks great

Customer Service - 5.0/5.0 -

Dennis made sure to keep me updated on the status every step of the way.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Competent, professional, responsive

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great workmanship.

Customer Service - 5.0/5.0 -

Courteous and professional.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Had to wait for 3 months before i got my vehicle back due to OEM parts being ordered and waiting for delivery.

Customer Service - 5.0/5.0 -

Was updated via email frequently

Returned Clean

Likely to Recommend - 0.5/5.0 -

Takes too long for the smallest repairs.

Repair Quality - 5.0/5.0

Customer Service - 2.5/5.0 -

Slow service. Nearly 30 days in the shop. Inexcusable.

Returned Clean