Mercedes Benz of Morristown Collision Center

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 3.5/5.0

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Angel Aguilar was an absolute delight to work with. My car looks absolutely brand new. While I’m hoping that I don’t need additional body work - if I do, I know I will be in excellent hands at MBM.

My Experience - 5.0/5.0 -

Good communication

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Kept me update and had the car ready before original date

Customer Service - 5.0/5.0 -

Polite and knowledgeable

Returned Clean

My Experience - 5.0/5.0 -

Explained the process and timing. Kept me informed on progress. Were professional and easy to deal with.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Professional. Kept me informed. Pleasant to deal with.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Steven was great. Took care of everything beginning to end. Great communication.

Customer Service - 5.0/5.0 -

Hi quality, quick and precise

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0 -

Courteous and friendly,

Returned Clean

My Experience - 5.0/5.0 -

Over joyed with service from Mercedes body shop. It was a pleasure working with Rafael and the work done on the car is amazing and we couldn’t be happier. Thank you very much, Kim

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

We couldn’t be happier! Wonderful job! Thank youp

Customer Service - 5.0/5.0 -

BreT see u e Great service

Returned Clean

My Experience - 5.0/5.0 -

Stephen Franklin from the body shop at Mercedes in Morristown was extraordinarily helpful to me throughout this process. Having had an accident on April 23 and issues with the insurance company, Stephen was a great help to me and kept me in the loop every step of the way. Thanks Stephen.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Stephen Franklin from the Morristown Mercedes Body shop was so helpful to me throughout the process.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0

Customer Service - 0.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

As last time, the repair experience was excellent. As the repair went on we got text updates and phone calls regarding the status of the repair and the availability of parts.

Likely to Recommend - 5.0/5.0 -

This is the second repair for this car. Both repairs were done by the facilities at Mercedes Benz of Morristown Bodyshop.

Repair Quality - 5.0/5.0 -

The quality of the repair is excellent.

Customer Service - 5.0/5.0 -

The customer service is outstanding. Mr. Stephen Franklin addressed all our concerns. We appreciate the text message updates that receive as to the status of the repairs. Mr. Franklin coordinated with Don at the Parts Department, Josh and Willie at Service Department and the shuttle service for pick-up from home.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Angel was great

Repair Quality - 5.0/5.0 -

Angel was great throughout the process. Friendly and very communicative

Customer Service - 5.0/5.0 -

Great all the way

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

did a great job with repair

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Best experience

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thanks a lot!