Mercedes Benz of Morristown Collision Center
In operation 37 years, 21 years at this location.
Mercedes Benz of Morristown Collision Center
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Seamless process
Customer Service - 5.0/5.0 -
Jean Carlo was very professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and very courteous staff.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My service manager
Customer Service - 5.0/5.0 -
My service manager was helpful and made my experience good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Very good now, however I had to return the car 2 days later to align the rear side panel, bumper and tail light as it was protruding in a few spots when he car was returned to me. I noticed it and asked the body shop manager to look at it and when he did he realized it wasn’t up to standards. So yes, they did finally correct it, but only after I noticed it, brought it to their attention and brought the car back a second time to have it realigned
Customer Service - 5.0/5.0 -
Yes. Customer Service was excellent. Rafael was very helpful, considerate and responsive
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
This is a trustworthy MB Certified Repair Shop
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent Service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Only a minor thing, the rubber cover of the small box right underneath my driver side door open handles is not firmly sealed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and support
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
The body work is beautiful but the tire sensor needs to be replaced and the body shop told me to take it to the dealer myself and he would reimburse me if there are any charges. I picked the car up so I have to get it to the dealer. Not good business because the claim is not complete.
Customer Service - 3.0/5.0 -
Until the job is complete, I am not happy.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very accommodating and easy to work with
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
Not happy I still have issuea
Repair Quality - 4.0/5.0 -
A couple things where not perfect
Customer Service - 3.0/5.0 -
No interaction with client at all