Mercedes Benz of New Orleans Collision
Mercedes Benz Collision of New Orleans LA the only Elite ALU Welding certified for Mercedes in Louisiana, TESLA approved, Certified MBUSA TECNA Welding machine, Celette bench w/ dedicated fixures, OEM Policies. We work for the Customer not the insurance company.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 9:00 am - 2:00 pm |
Reviews (207)
- Sort By:
- Newest
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I wish that when you all go through the car wash have your people dry it off before returning it to the customer
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
More then safisfied
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was pleasant and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job
Customer Service - 5.0/5.0 -
Excellent job
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service and attention to detail from everyone I came in contact with. Keep doing what you do. You're good at it!
Likely to Recommend - 2.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I'm very pleased with the results of my vehicle, however, I do feel that I should have been notified by someone regarding the status. No one notified me of the findings or what repairs would be done. I didn't find out until I picked my vehicle up.
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
I waited three weeks for an appointment (which I understand) and then the repair took over two weeks to complete. Communication was poor. I would call for a status update and would be told k would be called back but never would be. Very frustrating customer service experience.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very pleased with the results, great customer service and prompt up to date information on my car repairs. P.s. thanks for cleaning my car so good!! ????
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent done in a timely manner. Thanks!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
Customer service non existent. Four day repair took 21 days. $500 rental car bill. Getting ready to buy a new Mercedes and would not even consider this dealership.