Mercedes Benz of New Orleans Collision
Mercedes Benz Collision of New Orleans LA the only Elite ALU Welding certified for Mercedes in Louisiana, TESLA approved, Certified MBUSA TECNA Welding machine, Celette bench w/ dedicated fixures, OEM Policies. We work for the Customer not the insurance company.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 9:00 am - 2:00 pm |
Reviews (207)
- Sort By:
- Newest
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly and they really care for the customer
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
Looks like new
Customer Service - 5.0/5.0 -
Always accommodating and helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Wasn't informed that the body shop was in a different location from the service dept. Battery was drained during the process but they replaced it at no cost. AC did not work when I picked it up.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Car still looks damaged
Customer Service - 0.5/5.0 -
Drove all the way out there to find out my car was not ready after they sent me a text saying it was
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repair was done well, however we should have been notified of the additional work that needed to be done and the cost associated with that work before it was performed.
My Experience - 5.0/5.0 -
My car was fixed and looked as though it were brand new. The service was quick, efficient and very, very friendly. I especially liked the regular updates via text messaging. That was phenomenal! I would not take my car anywhere else for this type of repair. I could not be happier. Thank you again.
Likely to Recommend - 5.0/5.0 -
MBNO is my only recommendation.
Repair Quality - 5.0/5.0 -
Constant, proactive updates.
Customer Service - 5.0/5.0 -
Super friendly. Very attentive.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
repairs took longer than expected and after the insurance stopped paying for the rental, i wasnt helped with transportation
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice experience