Metal Mites, Inc.

4.9 (820reviews)
99%
36 E Quincy St,  Riverside,  IL  60546
Bot
Shop AssistantSparkles

In operation 46 years.

Founded June 1, 1980 Founders: Jerry Cervak & The Late Jim Vacala In June of 1980, we opened a checking account with $65.00 and proceeded to buy business cards and hats and started Metal Mites Auto Body. Metal Mites was the name Jerry's wife created for metal caricatures that Jerry was making as a hobby. The company was located in Jerry's garage from June, 1980 to January 1, 1982 when we moved to 8916 Fairview, Brookfield. In December of 1985 we had the opportunity to purchase Falconer Wheel & Brake's building. After months of rehab we made the "big move" into our home at 36 East Quincy, Riverside on June 1, 1986. mechanic working on car body Over the past 20 years we have had many changes and challenges. Unfortunately in March of 1997 we suffered our biggest loss when Jim passed on. He is sorely missed and will not be forgotten. Through the dedication of Jerry & Jim, Metal Mites, became what we are today. We are proud of our past and we are striving to continue our commitment to our

Services
  • Free Estimates
  • Insurance Company Assistance
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 4:30 pm
Tue 7:30 am - 4:30 pm
Wed 7:30 am - 4:30 pm
Thu 7:00 am - 4:30 pm
Fri 7:30 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (820)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with many noting that repairs made their vehicles look brand new. The staff is frequently described as friendly, professional, and knowledgeable. Communication throughout the repair process received high marks, with customers appreciating text updates and proactive outreach regarding parts delays. Timeliness was generally strong, with several customers receiving their vehicles ahead of schedule. A few customers noted minor concerns, including occasional delays due to parts availability, limited communication at certain stages, and isolated quality issues such as a window not functioning after repair and a turn signal needing a return visit. Business hours were flagged by one customer as inconvenient. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to family and friends.
Select to learn more
"What an excellent experience. Every member of the team was professional, helpful, and friendly. All of our questions and concerns were addressed."
"They made my car look brand new! My car is a difficult color. They blended it so well. They kept us up to date ..." Read more
"Excellent customer service! Excellent work on my car!!! This is first time Ive had body work done on my car ..." Read more
"The new window that got installed, does not roll down. I did call the shop to let them know they said they ..." Read more
"The bumper replacement requires alignment , please contact me as soon as possible. Additionally It was an inconvenience ..." Read more
"... easy and stress-free. They were fast, efficient, and kept me updated every step of the way. Their communication was excellent, and I really appreciated how smoothly everything ..." Read more
"The team did a great job of setting up the quote, communicating on progress, and assisting with the pick up process."
"... light was received car was completed the same day. Staff were polite & communicated any delay asap. 👍" Read more
"Car was in shop for 5 days. No update after the second delay for parts. Also, asked for help with some dings on hatchback ..." Read more
"... never followed up with me to confirm. Furthermore, they did not send me an update to let me know. My car was not going to be ready on Thursday as ..." Read more

My Experience

Likely to Recommend

Como no recomendarlos, si estuvo muy bien su apoyo desde el momento que los contactamos hasta el dia que nos hicieron entrega nuestro vehículo.

Repair Quality

Customer Service

Gracias por su amabilidad y apoyo a este servicio.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Hours are not convenient. They have no evening or weekend hours so most people have to take time off from work to use Metal Mites. Missing time off from work is extremely inconvenient for me. Only complaint with them but, to me, a big one

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

We love metal mites!

Customer Service

Returned Clean

My Experience

Well done work and friendly staff.

Likely to Recommend

Repair Quality

excellent service

Customer Service

very welcoming employees

Returned Clean

Likely to Recommend

I would recommend them

Repair Quality

Very good job on the repair. The headlight took several days longer to arrive. After the light was received car was completed the same day. Staff were polite & communicated any delay asap. 👍

Customer Service

Good experience

Returned Clean

My Experience

Other cars in the family were taken to Metal Mites for repairs and all were fixed superbly! I appreciate the honesty of the team that something didn't look right after repairs and it was fixed til it was done again;til it looked right. Thank you for your workmanship!

Likely to Recommend

I have taken other cars in for body work and am completely satisfied with the workmanship.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Metal mites did a fantastic job and I would recommend to anyone looking for a body shop. Debbie goes above and beyond. The time and work they provide is outstanding and the cookies are an excellent touch.

Likely to Recommend

Repair Quality

Metal Mites is great too work with.

Customer Service

The repairs were completed on time and perfect

Returned Clean

My Experience

My car feels like a new car. The staff is always nice and communicative the whole process. I appreciate them .

Likely to Recommend

Repair Quality

The staff was friendly and kept me updated on the progress of my repairs every step of the way. This was my second time using metal mites for my cars repairs and they never disappoint . Good quality services .

Customer Service

Returned Clean

My Experience

Awesome Job was very satisfied my Ram 1500 looks new again thank you 🙏 Metal mites awesome 👍 customer service and work 10 out of 10

Likely to Recommend

Yes I would excellent work awesome the best in town very satisfied thank you 🙏 metal mites

Repair Quality

Very professional excellent customer service they keep you updated took extra day but not there fault was weather realted very hot weather and humidity but was worth it very professional its like it never happened thank you guys I would recommend them to anyone they get my 5 Stars

Customer Service

Excellent work simply awesome thank you guys

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Good people to do business with would totally recommend this shop to anybody looking to get there car fixed

Customer Service

Very polite and friendly

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Wonderful experience with staff, great job on repair.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

These guys are great, very patient and understanding. Special shout out for Brenda!

Customer Service

Returned Clean

My Experience

Friendly, polite, nice clean job, on time highly recommend to others.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The car looks great, thank you. I understand there’s one more piece that needs to be replaced to make it complete v

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean