Metal Mites, Inc.

4.9 (839reviews)
99%
36 E Quincy St,  Riverside,  IL  60546
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Shop AssistantSparkles

In operation 46 years.

Founded June 1, 1980 Founders: Jerry Cervak & The Late Jim Vacala In June of 1980, we opened a checking account with $65.00 and proceeded to buy business cards and hats and started Metal Mites Auto Body. Metal Mites was the name Jerry's wife created for metal caricatures that Jerry was making as a hobby. The company was located in Jerry's garage from June, 1980 to January 1, 1982 when we moved to 8916 Fairview, Brookfield. In December of 1985 we had the opportunity to purchase Falconer Wheel & Brake's building. After months of rehab we made the "big move" into our home at 36 East Quincy, Riverside on June 1, 1986. mechanic working on car body Over the past 20 years we have had many changes and challenges. Unfortunately in March of 1997 we suffered our biggest loss when Jim passed on. He is sorely missed and will not be forgotten. Through the dedication of Jerry & Jim, Metal Mites, became what we are today. We are proud of our past and we are striving to continue our commitment to our

Services
  • Free Estimates
  • Insurance Company Assistance
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 4:30 pm
Tue 7:30 am - 4:30 pm
Wed 7:30 am - 4:30 pm
Thu 7:00 am - 4:30 pm
Fri 7:30 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (839)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with repairs frequently described as making vehicles look brand new. The staff is widely recognized for being professional, friendly, and knowledgeable. Text and email update systems are highly appreciated for keeping customers informed throughout the repair process. Timeliness is generally well-regarded, with several customers noting their vehicles were completed ahead of schedule. A few customers noted areas for improvement directly from their experiences, including occasional delays due to parts availability, limited business hours, and instances where communication could have been more proactive. Overall, the vast majority of customers express high satisfaction and willingly recommend the shop to family and friends.
Select to learn more
"What an excellent experience. Every member of the team was professional, helpful, and friendly. All of our questions and concerns were addressed."
"They made my car look brand new! My car is a difficult color. They blended it so well. They kept us up to date ..." Read more
"Excellent customer service! Excellent work on my car!!! This is first time Ive had body work done on my car ..." Read more
"... happy I found Metal Mites to fix my car. They were professional, reliable, and returned my car on time in perfect condition. I highly recommend them 100%!" Read more
"The new window that got installed, does not roll down. I did call the shop to let them know they said they ..." Read more
"... easy and stress-free. They were fast, efficient, and kept me updated every step of the way. Their communication was excellent, and I really appreciated how smoothly everything ..." Read more
"The team did a great job of setting up the quote, communicating on progress, and assisting with the pick up process."
"Excellent communication, texted with updates"
"great customer service and communication."
"... light was received car was completed the same day. Staff were polite & communicated any delay asap. 👍" Read more

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Car looked better than when we bought it three years ago.

Customer Service

Felt like a valued customer even after the first time using Metal Mites. Will recommend to friends. Debbie was the best!

Returned Clean

My Experience

I’ve used Metal Mites for years. I trust them completely. They’re work is always excellent.

Likely to Recommend

Repair Quality

My car looks beautiful

Customer Service

Returned Clean

My Experience

Thank you so much for the communication you all gave me in the process of repairing my car. From when you ordered parts to when u received them.

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Repair Quality

Customer Service

Returned Clean

My Experience

I’m very satisfied with Metal Mites auto body. They did an excellent job on my car and I really recommend them for anyone who needs an auto body service. They are also great with communication. Five Stars!

Likely to Recommend

Repair Quality

They did an excellent job in my car, I’m really happy. I totally recommend it for everyone who needs a body shop. 5 stars ✨

Customer Service

Very very professional person and I was very comfortable with her services.

Returned Clean

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Customer Service

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My Experience

It took a while but at the end was very nice thank you

Likely to Recommend

Sorry no comment

Repair Quality

Good

Customer Service

Returned Clean

My Experience

Metal mites made my paintless hail damage repairs convenient by dealing with a third party repair shop and managing the estimate with State Farm.

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Repair Quality

Customer Service

Returned Clean

My Experience

Did great work, and kept us updated along the way.

Likely to Recommend

I always recommend Metal Mites to anyone who asks where I have body work done.

Repair Quality

Body work at Metal Mites is always the best. I would not take my car anywhere else.

Customer Service

Customer service is excellent. Deb and Brenda go out of their way to be sure you are satisfied.

Returned Clean

My Experience

I am unbelievably pleased!

My Experience

Likely to Recommend

Repair Quality

Excellent work and courteous staff.

Customer Service

Very courteous staff.

My Experience

Unfortunately, I have had to use your services several times. Debbie’s customer service and expertise NEVER disappoints! She makes difficult times go very smoothly which reassures customers that they are in the rights hands! Highly recommend to anyone who needs auto body repairs .

Likely to Recommend

I always share Metal Mites contact info with friends and neighbors who need auto body repair.

Repair Quality

Always a pleasure

Customer Service

Phenomenal customer service

Returned Clean

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Customer Service

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Customer Service

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My Experience

Your team is very good also Jerry and the girls in the office are good. The work you did on my 20015 doge dart is perfect. Thank you very much . If I need any work done on my car again I will bring it to you. Thanks Bill Sellers.

My Experience

My car was well taken care of, it came back clean and dent free. Staff was nice and easy to deal with. We have used Metal Mites for previous issues and highly recommend!

Likely to Recommend

Repair Quality

The car looked better than new when I picked it up

Customer Service

Debbie and Brenda were patient, friendly and know their business

Returned Clean

My Experience