Metro Auto on Ogden

4.7 (326reviews)
93%
6110 W Ogden Ave,  Cicero,  IL  60804

Metro Auto On Ogden & Metro Auto Body Group have experiences over 25 years in auto collision industrial. Our goal are simple, Safety, Quality and Repairs in timely manner. We guarantee all our works as long you own your vehicle. Our services from Frame, Body, Paint, Mechanical, Air Bag Diagnose, Tire services and Towing. All our technicians are I-CAR Certified.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 9:00 am - 2:00 pm
* Holiday hours may differ.

Reviews (326)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop's excellent communication, with many highlighting regular updates via text and email throughout the repair process. The quality of work receives outstanding feedback, with customers noting their vehicles look brand new and professional results. Timeliness is a major strength, with numerous repairs completed ahead of schedule. Customer service excellence is frequently mentioned, with staff described as professional, courteous, and helpful. Some customers noted areas for improvement including better interior cleaning after repairs and more consistent communication protocols.
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"... services for more than 20 years now, and I have to say, they consistently deliver phenomenal work! Their dedication and quality truly set them apart." Read more
"Great work. The damage area of my vehicle looks brand new"
"... replacing a motor on a fairly new hybrid Is not easy the car feel exactly like day one from the dealership I will be recommending my family and friends here. ..." Read more
"... nice employees who were informative and helpful. They made my car look like I just got it from the dealership again!" Read more
"Excellent work. My vehicle looked brand new."
"Vehicles fixed 2 days early"
"My vehicle was done 4 days before due date"
"It was 2 days earlier and they called me right away to let me know Togo picked it up."
"It was ready on time thank you"
"Ready earlier than anticipated."

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Excellent job

Customer Service

My Experience

The process was very smooth with courteous and professional staff. The team at Metro Auto communicated in layman’s language and took care of my car. I was treated with respect throughout the whole experience.

Likely to Recommend

Clear communication and pricing, timely work

Repair Quality

Great service

Customer Service

Great communication

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Very pleased with the quality of the work that was done & how fast the job was completed very good experience would recommend Metro Auto for your auto body needs

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Repair Quality

Very friendly , attentive and helpful throughout the process. Would recommend and use again

Customer Service

Likely to Recommend

When given a choice by my insurance I specifically asked for metro auto repair. I had previous work done by them. Loved the customer service

Repair Quality

Great customer service and very friendly staff.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Yes, I would return for servicing my car.

Repair Quality

The people were polite and curtious.

Customer Service

Customer service was excellent.

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Repair Quality

Excellent job.

Customer Service

Returned Clean

Likely to Recommend

Absolutely

Repair Quality

Customer Service

Good customer service

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Repair Quality

Customer Service

Returned Clean

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Customer Service

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Repair Quality

Customer Service

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Repair Quality

Good quality work.

Customer Service

Excellent service.

Likely to Recommend

Definitely bringing family and friends back

Repair Quality

Did an excellent job replacing a motor on a fairly new hybrid Is not easy the car feel exactly like day one from the dealership I will be recommending my family and friends here. Customer service top notch from the receptionist to the mechanic very knowledgeable patient & easy to talk to

Customer Service

Great job

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Repair Quality

Customer Service

Likely to Recommend

Extremely Likely I gave them my business because they did such an amazing job on my daughter's vehicle

Repair Quality

I would like to share that Pat was very helpful during the initial inspection of my vehicle. When I returned to pick it up, Mark was equally helpful—he was very informative and maintained professionalism throughout the entire process. I must say, I did not expect to receive such consistent updates, and I was pleasantly surprised that my vehicle was ready well ahead of schedule. Overall, it was a great experience.

Customer Service

Over Great Experience