Mickelson's Auto Body

5.0 (329reviews)
100%
14404 Il-Rt-161,  Bartelso,  IL  62218
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Shop AssistantSparkles

In operation 41 years.

Mickelson's Auto Body is a family owned business that has been in business since 1985. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers. We also work with all insurance companies.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 3:30 pm
Sat Closed
* Holiday hours may differ.
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Email

Reviews (329)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many highlighting the professional and friendly staff who go above and beyond expectations. Communication stands out as a major strength, with customers appreciating regular updates, text notifications, and clear explanations throughout the repair process. The shop consistently meets or exceeds timing expectations, often completing work ahead of schedule. Quality workmanship is repeatedly mentioned, with customers noting their vehicles look brand new after repairs. An unexpected bonus that delights customers is the thorough cleaning and detailing service provided. Many customers express loyalty, stating they would never go anywhere else and actively recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"... short order. They communicated very thoroughly, and they had wonderful customer service. Id recommend these fine folks to anyone! Thank you ..." Read more
"The team was 100% caring and involved during the entire repair process!!!"
"They have great customer service and make you feel more like family than a customer."
"Excellent from start to finish"
"Outstanding customer service."
"Earlier than projected. Pleasant surprise."
"Done when promised. And shined like a Diamond!"
"Right on time. Always."
"Done early and looks great"
"Was a day early!!"
"... able to get me back on the road in very short order. They communicated very thoroughly, and they had wonderful customer service. Id recommend ..." Read more
"Yes. Love the notification system and timely updates."
"... easy communication, updates, and friendly staff. loved the textemail updates throughout the process." Read more
"... promised unless parts orders run a bit behind. But their communication is key and they keep me informed!" Read more
"I got daily updates"

Likely to Recommend

I tell everyone Mickelson’s is the best autobody shop around. I wouldn’t trust no one else with my vehicle

Repair Quality

They did a fantastic job on my vehicle

Customer Service

Extremely satisifed their customer service can not be beat. The day we brought my vehicle too them and my husband ezplained he wasn’t confortable with me driving it until i could get the insurnace with the other party involved in my accident to pay for a rental they offered one of their vehicles for me to drive

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

did great work and was very helpful and professional with the work. very happy with the work and the professional service.

My Experience

Exceeded all expectations, Wyatt and his teams family style atmosphere made me feel comforted after one of the most chaotic weather events I have ever scene . They really took care of me and I know they were also affected by the same weather conditions. The only place I will go for my Autobody needs , I WAS IMPRESSED!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

This was my 2nd time utilizing them and have been very pleased both times! I did create a positive Google review as well.

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very satisfied with the workmanship and how everything was handled

My Experience

My Experience

Left you a 5☆ Google Review!

My Experience

Great service from the team with great communication through the process

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

All employees were friendly and helpful

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Outstanding customer service.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent service!!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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