Mid-City Collision Center

Likely to Recommend - 3.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 3.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Midcities team worked well communicating.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very satisfied with the job and the way that I was kept up to date on the work as it progressed

Customer Service - 5.0/5.0 -

Very thorough on explaining the job

Returned Clean

My Experience - 5.0/5.0 -

I was extremely pleased with both the service and the finished product. The communication and customer service were spot on throughout the entire process. I couldn’t have asked for a better experience—from the first call with Valerie to the final handshake with Rick. I will highly recommend Mid-City Collision Center to anyone in need of body work.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great place very friendly and professional.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

Duraron muchísimo tiempo con mi Troca y no me quisieron ayudar con el deducible como en otros talleres ! Muy molesto con eso. Tuve que estar rentando Troca !😡 no los recomendaré con nadie !!!!

Likely to Recommend - 5.0/5.0 -

I wish I’d have thought & that they had thought to fix the other regular day to day dings while we were at it - but I can see where a customer might feel pressure at additional costs

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 2.0/5.0

Repair Quality - 2.0/5.0 -

It took them a long time to deliver my car. They changed the delivery date four times. They started with one estimate and ended with another one of more than $6,000. They damaged the inside of my car and delivered it to me without the logos. And I have to pay 14 days extra in the rental car because My insurance only covered one month, the month that they were supposed to deliver my car to me.

Customer Service - 1.0/5.0 -

They never called me to let me know that my car wasn't ready. I had to keep talking the whole time for them to tell me the car wasn't ready yet.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

100 %

Repair Quality - 5.0/5.0 -

Really satisfaced with the service.

Customer Service - 5.0/5.0 -

Valerie is really sweet and did a great Job, she keep me Informed.

Returned Clean

My Experience - 5.0/5.0 -

They kept me updated throughout the process from start to finish. Vehicle looks practically new

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Car looks practically new

Customer Service - 5.0/5.0 -

Everything was explained in detail

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work, looks brand new

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great people to deal with

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Everyone was great from the office receptionist to the man in charge of estimates. We got updates every few days. The car looked great, loved and appreciated the unexpected detailing job, too!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Looks great

Customer Service - 5.0/5.0 -

From the receptionist to the estimator everyone was pleasant, professional and personable.

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0