Midwest Collision

5.0 (449reviews)
100%
1001 31st Avenue,  Fulton,  IL  61252

In operation 26 years.

MIDWEST COLLISION IS A SMALL FAMILY OWNED, AND OPERATED BUISNESS SINCE JULY OF 2000. WITH 35 YEARS OF EXPERIENCE IN THE COLLSION INDUSTRY; WORKING, OPERATING, MANAGING & OWNING. MIDWEST COLLISION WORKS FOR THEIR CUSTOMERS TO PROVIDE THE BEST SERVICE AROUND. MIDWEST COLLISON IS THE "HOME OF THE LOANER CAR" A SERVICE PROVIDED FOR OUR COLLSION CUSTOMERS.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 12:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (449)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many describing the work as perfect, excellent, and making vehicles look brand new. Communication stands out as a major strength, with customers appreciating being kept well-informed throughout the repair process and receiving timely updates. The staff is frequently described as friendly, professional, and knowledgeable, treating customers like family. Timeliness is another key positive, with many repairs completed ahead of schedule and customers expressing satisfaction with prompt service. The shop excels at working with insurance companies and handling the entire repair process seamlessly. Vehicle cleanliness upon return is consistently highlighted, with cars returned sparkling clean and immaculate.
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"They do perfect work.👍"
"... anyone to midwest. Very friendly staff to work with. There work is beyond excellent. My car looks like it did brand new." Read more
"THANKYOU so much!! My car looks brand new again!!! So happy with Midwest collision! Ive already recommended to friends ..." Read more
"My car was beautiful!!! It felt like a brand new car!!! So blessed!"
"Wow what a awesome job you all that is fabulous it looks just like it did when I bought it in 2019. I would recommend you to everyone and anyone that ..." Read more
"Thankfully, I was thrilled to get my truck back as soon as I did."
"They did an excellent job of completing my car just in time for the holidays!"
"... shipping problems they effectively communicated them and finished a day and a half early!" Read more
"Great customer service car was ready a day early! LOVE Midwest Collision would not take my car anywhere ..." Read more
"Even sooner"
"Communication was great."
"Communication between Midwest Collision and myself was awesome. I was treated with respect and would ..." Read more
"Parts came in damaged but communication was top notch every step of the way"
"Well informed"
"when we faced shipping problems they effectively communicated them and finished a day and a half early!"

Likely to Recommend

Very friendly and excellent work

Repair Quality

Work was done in a quick time and bodywork was excellent

Customer Service

Seems the communication could have been better but not terrible

Returned Clean

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Customer Service

Great

Returned Clean

My Experience

Dan and Rachel were very helpful every time I called. Waiting for insurance can be challenging however, Midwest was always very transparent about the status of my claim and the repairs of my Buick. I’m very satisfied with the communication, time and quality of the repair.

Likely to Recommend

Repair Quality

Dan was very transparent about the repairs and dealing with the insurance company. I appreciate the honesty and quality work on my vehicle.

Customer Service

Customer service great. Every time I called I was given an update and realistic information about the process with the insurance company and the time to repair.

Returned Clean

Likely to Recommend

To everyone and to those not needing repairs to pass on to others that do.

Repair Quality

The tean did fanrastic work!

Customer Service

Very professional, explained everything, and provide a quick turn around. I would definately recommend Midwest Collusion!

Returned Clean

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Repair Quality

Customer Service

Dan is the best.

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Returned Clean

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Returned Clean

My Experience

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Repair Quality

Did a great job with the paint & repair. Touched up all the little rust spots on the truck at no cost. Only a 9 because small bubble in the sticker & didnt put back bedliner on the inside

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Fast friendly service :)

Customer Service

Returned Clean

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My Experience

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Returned Clean

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Customer Service

Very happy

Returned Clean

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Returned Clean

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Repair Quality

They are the best! Exceeded our expectations!!

Customer Service

My Experience

Dan and his crew did a great job fixing my truck in a timely fashion.

Likely to Recommend

Repair Quality

Did a great job… very Happy with the outcome. Thank you all

Customer Service

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Repair Quality

Customer Service