Midwest Collision

4.9 (1,141reviews)
99%
31570 Old Kc Rd,  Paola,  KS  66071

Midwest Collision is a fully equipt collision facility that specializes in all forgein and domestic collision repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,141)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and going above and beyond expectations. Frequent text message updates and proactive communication throughout the repair process are widely appreciated. Customers are pleasantly surprised by complimentary interior and exterior detailing. Timeliness is a strong point, with numerous vehicles completed ahead of schedule. A few customers noted communication could be improved near completion, and isolated concerns about parts delays and minor quality checks were mentioned directly by customers.
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"... last year I have used this company twice. They have outstanding employees and their work is undeniably the best in the industry. Hopefully you dont need body work ..." Read more
"... people to work with, customer service is the best. Incredible attention to detail with my hellcat could not be happier. Thank you guys, Kreutz Inc" Read more
"... Midwest Collision for all our vehicle repairs and they do an excellent job everytime and have great customer service informing you of everything going on." Read more
"The repairs made could never be told. The vehicle look like it did when it was brand new."
"They finished 10 days early"
"The repairs were completed a week earlier than expected"
"1 day early"
"... received before bringing my vehicle to the repair shop had to wait an additional week for my vehicle to be complete and the correct wheel to be ordered again." Read more
"There was a delay due to parts getting in because of snow storm but great communication and I also was delayed out ..." Read more
"Communication was great, repairs were made in a timely manner!"
"I got text messages every step of the way"
"Communication was off towards the end. Had a text it was going to be another 2 12 so we were checking into a rental, ..." Read more
"... job-car looks wonderful! Worked with my schedule, kept me up to date with changes-great communication. Best prices!! Will recommend you to anyone who needs your services." Read more
"I received no communication from them unless I called. I did not like that when I called, they referred ..." Read more

Likely to Recommend

Yes and have

Repair Quality

Always do the best work. I would use no one else.

Customer Service

Very friendly and accommodating.

Returned Clean

Likely to Recommend

I consider them the best in the region

Repair Quality

Excellent service!

Customer Service

Wonderful!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Very friendly, great customer service. They go over everything with you. I would recommend to anyone & definitely where we will always take our vehicles.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Appreciate the clear communication and updates along the way.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

will always reccomend this company!!

Repair Quality

Awesome job in all aspects!!

Customer Service

Dealt with Jason, Landon and John. Very good men!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The repair work was excellent and the detailed cleaning of the vehicle was a wonderful bonus. Only recommendation for improvement, let the client know when a supplemental claim has been submitted to the insurance company so client can follow up with insurance company to ensure it is approved timely.

Customer Service

See comment on first question.

Likely to Recommend

Repair Quality

Our pickup looks great.

Customer Service

Thet are all so polite and helpful.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job with the repair. Very happy with the work. The interior repairs look great also. Thanx

Likely to Recommend

I will only take my vehicles here if needing auto body work. They, as a group, are exceptional.

Repair Quality

Consistently (have had three repairs done here over the past several years) exceptional work and service.

Customer Service

Exceptional!

Returned Clean

My Experience

The turn around time was AMAZING and my car was done way before they estimated. Not only did my car look absolutely perfect, it was detailed inside and out.. what a surprise! My baby smelled and looked brand new. John and Landin were clear about every detail, even the little things that I didn’t see right off the bat. Brad, my auto body tech, clearly paid close attention to every detail.. all the way down to the last bit of dust. I highly recommend this shop if you aren’t a fan of games and subpar experience. -April

Likely to Recommend

Repair Quality

They did a very nice job!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great communication great work Smith process

Customer Service

Great communication and service

Returned Clean