Mikes Auto Body and Repair

Likely to Recommend - 5.0/5.0 -

Have done so in past, also!

Repair Quality - 5.0/5.0 -

Great job, as always!

Customer Service - 5.0/5.0 -

Always great!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Definitely recommend to others

Repair Quality - 5.0/5.0 -

Excellent job from start to finish!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer service was great and they did a great job with the vehicle repairs

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I'm very happy with the results. Although there were some delays with Subaru parts, you guys still were able to get my car back to me on the original timeline. Joe was very professional and exceptional to work with. The ladies at the first desk were always smiling and happy to help. I would definitely recommend Mike's to family and friends. Thank you so much to your entire team.

Likely to Recommend - 5.0/5.0 -

Already did. My boyfriend used your services to repair his truck

Repair Quality - 5.0/5.0 -

The interior is flawless. Just like the day I purchased it.

Customer Service - 5.0/5.0 -

I have absolutely nothing negative to say

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I'm very glad that you reached out to us for a survey. We have been completely satisfied with the service that we have received. Joe has been very professional and helpful in keeping us informed all the way through the process. The work was great, with a couple of days to drive the car I am very pleased. Thank you for everything you have done.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent staff and service

Customer Service - 5.0/5.0

Likely to Recommend - 2.5/5.0 -

I would recommend the Brooksville office over the Springhill office. Brooksville was friendlier. They would call and give updates or even text messages.

Repair Quality - 2.5/5.0 -

I was not very informed on the process of the repairs I would have to call and wait for information. It could take anywhere between a couple hours to a couple of days. The person I was dealing with was not a very nice person. He insisted that he did not have to hunt me down to give me the information when there is no need for hunting down. All you’d have to do is call and leave a voicemail I opted in for text messaging updates never got any updates.

Customer Service - 2.5/5.0 -

The person I was dealing with was not a very nice person. He did not want to give me updates on my vehicle. He insisted on stating that it would be a hassle and he would have to hunt me down when all he would’ve had to have done is call and leave me a voicemail instead I had to be the one to call and hunt him down to get information. The manager on the other hand. Samantha was very helpful very understanding and very apologetic.

Returned Clean

Likely to Recommend - 5.0/5.0 -

Exceptional service.

Repair Quality - 5.0/5.0 -

I was kept informed throughout the whole process

Customer Service - 5.0/5.0 -

Joe was patient, and efficient and especially kind.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

But you still have to get the SR5 for the sides Joe said that there orders very happy 😁

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Unfortunately another person in Spring Hill hit our car. So we brought our car straight to Mike's Auto Body again. They did a Great job the 1st time and even a greater job the 2nd time. Fast and easy! I Love that they have a car rental facility on the premises. This makes life a lot easier. Thank you Mike's Auto Body for all that you do! 😊

Likely to Recommend - 5.0/5.0 -

I have already recommended Mike's Autobody to quite a few people.

Repair Quality - 5.0/5.0 -

This the 2nd time someone hit my car. This is the 2nd time Mike's Autobody has fixed my car. Excellent job both times.

Customer Service - 5.0/5.0 -

Someone always answers the phone and gives good updates.

Returned Clean

My Experience - 5.0/5.0 -

I have been a faithful client for at least 15 years. Over the years, we get into some fender benders and need an auto body shop. This is it. Best servcie in town.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

You will aways get out business

Customer Service - 5.0/5.0 -

Great job

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great experience

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I think they did all awesome job

Customer Service - 5.0/5.0 -

So far it looks everything good

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Easy process with Joe and the rental car. The repairs were complete and it looks like the accident never happened on my Blazer. Thank you!

Customer Service - 5.0/5.0

Returned Clean