Milstead Collision LLC
In operation 53 years, 25 years at this location.
Milstead Collision is a family owned business that's been here for over 40 years, we have our own Automotive and Transmission shop, a fleet of wreckers of all sizes, off road recovery vehicles, Auto glass and mobile fleet service for roadside assistance of large or small trucks. If you drive a vehicle and have any problem with it, we have you covered. Our goal is to provide high quality repairs in a timely fashion. We provide a high level of customer communication throughout the repair process including text or email messaging with vehicle owners.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept me infirmed and dud à great job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did amazing. I needed a little adjustment and they let me come back and took care of me
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I’m quite impressed with the work Milstead does. This was my second time using them. I’m confident in the work they do. I feel they’re honest and professional.
Repair Quality - 5.0/5.0 -
The team did amazing work. My car looks good as new. I loved the constant updates, and each staff member I dealt with was extremely kind and helpful.
Customer Service - 5.0/5.0 -
The shop’s personnel was nice, helpful and genuine.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You did a good on my car. I’m happy about it. And you all have good communication as well. Thank you!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The work was completed on time and for the agreed to price. Milstead went the extra step to get me the repairs at the lowest possible price. The whole experience was very professionally handled.
Likely to Recommend - 0.5/5.0 -
I thought when I was reading yelp reviews about you that the woman who called the cops on you was extreme, but now I can understand. You don’t physically steal something, what you steal is time and money for services not rendered. Shame on you!
Repair Quality - 0.5/5.0 -
Paid $145. For inspection of fuel system, incl canister. For some reason, they did everything but—inspected tire tread and looked under hood—gas canister is in the back. Also insisted that an alignment was done, but only the back part of the car was a line since when I pulled away, the car was yawing to the right. Immediately went to Doc’s auto a few blocks away they agreed my car was not aligned. They also told me that somebody had reset the switches to get rid of any warning lights on my car because now the check engine light has popped back on. They also broke off pieces of my rearview mirror and left them in the cupholder. I don’t understand how you remain a plus rated by Better Business Bureau. Shameful business practices only went here because insurance sent me here. I was here years ago and it was a completely better experience.
Customer Service - 0.5/5.0 -
Spoke with supervisor Steve would only say that mechanics are paid 145 an hour, but that’s not the confirmation in the text message that I have and will produce as proof of what I was to pay and for what service. That was a bait and switch. I paid 145 for inspection of fuel system, including gas canister. There was never supposed to be an hourly rate on it and why they were checking the tread on my tires and under my hood is beyond me if my main focus has been the gas canister. Not good business practice!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Victoria and the rest of the staff were very friendly and gave real time updates.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The company was professional and courteous and answered all of our questions
Customer Service - 5.0/5.0 -
The staff was respectful and helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was prompt and courteous.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very nice and the car looked great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Milstead did a very good job: The paint matching is flawless - I can't tell where the original damage was at all.
My Experience - 5.0/5.0 -
Detailing of car a nice unexpected extra
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely happy with Milstead.
Customer Service - 5.0/5.0 -
Victoria is excellent keeps you well informed so you always know what’s happening with your vehicle.