M&L Chrysler, Dodge, Jeep, RAM

4.6 (628reviews)
90%
406 Piedmont Dr.,  Lexington,  NC  27295
Bot
Shop AssistantSparkles

In operation 10 years.

Expert Collision and Painting

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (628)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Great people to work with.

Repair Quality

The service was great. Michael kept me informed throughout the entire process and made sure I understood each step.

Customer Service

The service was great. Michael kept us up to date through each step and answered all of our questions.

My Experience

Everything went faster than I expected. Everything turned out great I would rate it a 10.

Likely to Recommend

I'll be glad to recommend m and l to anyone.

Repair Quality

great job. got the car back quicker than expected. everyone was so helpful.

Customer Service

coustermer service was great as always

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Repair Quality

Customer Service

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The only thing, is currently the wait time for an appointment is one month. Once in the shop it was another 3 weeks

Repair Quality

Cannot even tell the vehicle was damaged

Customer Service

Staff was excellent with my every contact with them

Likely to Recommend

Repair Quality

Customer Service

Good

Returned Clean

Likely to Recommend

Takes too long. An estimate should be done and parts ordered and received before having me bring parts in

Repair Quality

Repairs look good. It took over a month to get car back

Customer Service

My Experience

Only problem I experienced was it took 11 months from 1st contact to completion of the warranty issue. However it was not M&L’s fault. I’m very disappointed at Chrysler/Jeep at their poor performance.

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Repair Quality

Customer Service

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Repair Quality

We're very satisfied with M&L fixing our 2017 Kia Niro. Everyone was pleasant and helpful.

Customer Service

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Repair Quality

Customer Service

Satisfied

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Did a great job thanks

Customer Service

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Repair Quality

Customer Service

micheal is amazing, great job

Likely to Recommend

Repair Quality

Customer Service

Keeping customers informed on any delays or problems that may occur and take the car longer for them to repair!

Returned Clean

Likely to Recommend

Repair Quality

The car was repaired quickly and looked brand new. We were extremely pleased with the final results.

Customer Service

We were kept in the loop at all times.

My Experience

Took almost 2 months to fix it and when I arrived to pick it up, the bumper was installed incorrectly.

Likely to Recommend

Repair Quality

It took twice as long to fix as I was told it would take. Poor communication during the process. I was told parts were on back order. When I got the part number and had my friend check (who is a parts manager for two Honda dealerships) he said they were readily available. When my car was finally done, there was a large gap on one side where the fender is supposed to fit flush up to the headlight it had to be taken apart and redone.

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service