M&L Chrysler, Dodge, Jeep, RAM

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very easy process to get a vehicle fixed at this dealership

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0 -

A bit cnfusing. Texts said one thing then actual progress totally different

My Experience - 5.0/5.0 -

Want to give a big thank you to Michael. He was such a great man to have to help me with repairing my vehicle. He has such a great personality and great customer service. I would totally recommend Michael again if needed.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I would recommend m&l

Repair Quality - 4.0/5.0 -

Needs a little more work

Customer Service - 4.5/5.0 -

Very nice and offer some good things to finish the job

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very nice people works there!

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0 -

Never

Repair Quality - 0.5/5.0 -

Something missing on my repair door

Customer Service - 0.5/5.0 -

Zero

My Experience - 5.0/5.0 -

Dave was super helpful and nice ... Very satisfied with the work

Likely to Recommend - 2.5/5.0

Repair Quality - 2.5/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 3.0/5.0 -

Did a great job

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0 -

Good job

Repair Quality - 4.5/5.0 -

Good job

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent repair quality

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

I understand it takes time to get parts but 5 weeks for a door with no updates until i would call. Once I finally received my car, the window molding is loose and not installed properly. I contacted by insurance and the adjuster there was suppose to call me back because Its not right and I even sent my insurance the pics. There is a big gap in the molding and its not even sealed down.

Customer Service - 0.5/5.0

Likely to Recommend - 5.0/5.0 -

I would definitely recommend you all, but I would let the person know that they may not get it back as quick as they want it back but that’s just because they’re doing the job the right way.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Each time I spoke with someone they were professional, kind, and knowledgeable.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Thanks. The car looked great!

Likely to Recommend - 5.0/5.0 -

I have used M&L twice over the past 15 years and very satisfied both times.

Repair Quality - 5.0/5.0 -

The body work looks great. Unable to tell that any work was done.

Customer Service - 5.0/5.0 -

I only have one complaint. The time lost between the insurance company and you because of items not being electronic initially.