M&L Chrysler, Dodge, Jeep, RAM

4.6 (626reviews)
89%
406 Piedmont Dr.,  Lexington,  NC  27295
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Shop AssistantSparkles

In operation 10 years.

Expert Collision and Painting

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (626)

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My Experience

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Repair Quality

They are supposed to call me back about bring jeep back to fix what they messed up and I haven’t heard from them.

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Returned Clean

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Returned Clean

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Everyone I interacted with was professional and friendly.

Customer Service

Everyone was friendly.

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I had to call to get updates, even though the repair was taking longer then estimated. I asked them to check to see if my air conditioner was damaged and it was not. The work done was excellent.

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Returned Clean

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Returned Clean

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Quality service

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Returned Clean

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I am completely satisfied

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This was the 4th time that M&L has repaired my Ford Escape. I have been totally satisfied with their work. I am unable to see where the repairs were made since they blend in so well with the surrounding areas.

Returned Clean

Likely to Recommend

Repair Quality

Poor communications and taking over a month to fix what it seemed simple repairs.

Customer Service

My Experience

My vehicle was in the shop from January 15- March 9 2023 I had to call for every update on my own, i was never notified! I was being dismissed on every call. When i finally got my vehicle back, my fog lights wasn’t working, my windshield wiper and my car has a significant sound issue now, i had to go back to get the lights fixed and the windshield wiper. However, i was told by the manager Billy in the collision center, he didn’t hear the sound on my vehicle and that it was normal. So the sound is still there, in comparison of a lawnmower. In which, it isn’t normal because i know my car and it is a brand new 2023 kia k5, with only 5,000 miles on it. With all that being said, this experience wasn’t pleasant and i hope i never get into an accident again and have to be led to this place.

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The service time was quick in comparison to the work that was completed. The repairs looked wonderful and they kept me updated well.

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They did a great job of keeping me updated and were always very friendly.

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Returned Clean

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