M&L Chrysler, Dodge, Jeep, RAM

4.6 (628reviews)
90%
406 Piedmont Dr.,  Lexington,  NC  27295
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Shop AssistantSparkles

In operation 10 years.

Expert Collision and Painting

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (628)

My Experience

Other than having to paint my fender flair a second time because the color was wrong. We were satisfied. Wish they would have removed the flare the 1st time so I wouldn’t have been without truck. Ed

My Experience

My Experience

Excellent, professional excellent work thank you

Likely to Recommend

I’ve noticed when I shared a video with Jennifer of the error she acted as if it not their fault or who ever did the job and was a slight hesitation on fixing the problem until I informed the insurance I never want to ever go through that ever and I’d warn anyone I refer about my experience so they know what they in for

Repair Quality

Good day Jennifer, I was initially happy with the repairs completed on my vehicle, however I am now experiencing another issue that was not present before the work was done. Since the rear window was reinstalled, my back trunk no longer opens properly and it also makes a noise, which indicates that something may not have been aligned correctly during the repair process. I sent a video showing the issue, but I was advised that the problem could not be identified from the video. At this point, I feel as though my concerns are being dismissed rather than properly addressed. I am losing trust in the quality of the work because while one issue was repaired, another problem was created. I am requesting that the vehicle be properly inspected and the issue corrected. As a customer, I expect accountability and professional service when problems arise after repairs are completed. Please advise on the next steps to resolve this matter.

Customer Service

Good day Jennifer, I was initially happy with the repairs completed on my vehicle, however I am now experiencing another issue that was not present before the work was done. Since the rear window was reinstalled, my back trunk no longer opens properly and it also makes a noise, which indicates that something may not have been aligned correctly during the repair process. I sent a video showing the issue, but I was advised that the problem could not be identified from the video. At this point, I feel as though my concerns are being dismissed rather than properly addressed. I am losing trust in the quality of the work because while one issue was repaired, another problem was created. I am requesting that the vehicle be properly inspected and the issue corrected. As a customer, I expect accountability and professional service when problems arise after repairs are completed. Please advise on the next steps to resolve this matter.

Returned Clean

Likely to Recommend

Repair Quality

Everything looks great, the new door isn’t exactly lined up with the existing door. But the overall quality of work is good.

Customer Service

Very nice, respectful, and accommodating

Returned Clean

My Experience

The customer service was top tier. The communication was great. I was kept up to date on the repair status throughout the entire process. They even finish the job 4 days before expected date!! Great work

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They kept us updated frequently. The work was done well and on time.

Customer Service

Our service rep communicated well and kept us up to date with all the progress.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Likely to Recommend

No issues

Repair Quality

Absolutely no issues, work done ahead of schedule. Very pleased.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Best service ever

Customer Service

Everyone in office very nice.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I am so satisfied with every aspect of working with with this company.

Customer Service

Returned Clean

My Experience

I was very happy with the repair made on my car, looks great ! Everyone was very nice and helpful thanks foe great job!

Likely to Recommend

These days it’s hard to get great customer service. This company and the people were great!!

Repair Quality

Great customer service!

Customer Service

Very professional!

Returned Clean

My Experience

Jack, the manager was good to work with and a problem solver....👍