M&L Chrysler, Dodge, Jeep, RAM

My Experience - 0.0/5.0 -

A few things were not correct I returned the vehicle the same day yesterday they assured me they would get right on it

Likely to Recommend - 5.0/5.0 -

They are great at what they do.

Repair Quality - 5.0/5.0 -

The repair work was excellent. It was also completed before the actual completed date.

Customer Service - 5.0/5.0 -

The customer service was very helpful and kind in giving me the information I needed.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

We had a good experience with M&L. Unfortunately the amount of time to repair the vehicle was longer than expected due to having to order parts. We appreciate how they kept us informed throughout the process and had great customer service.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Car looked good when I picked it up

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

Already completed the survey once

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The repair looked good

Customer Service - 5.0/5.0 -

Very satisfied

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Good people to work with. Great work. They make sure the customer is satisfied with the work done.

My Experience - 0.0/5.0 -

Tint was not replaced on windshield. Radio stations are all not working. Check engine light from collision still on.

Likely to Recommend - 5.0/5.0

Repair Quality - 3.5/5.0 -

Everything looked good but my tint was not replaced after windshield was replaced. Radio stations not working and check engine light still on after accident.

Customer Service - 3.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

Good job! Great customer progress reports! Would not hesitate to use body shop again as needed.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great communication! Repair looks good!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Carl was amazing, he explained everything to me from top to bottom, it was great! Kelly and Lauren i think in the front office were super helpful and worked with me to figure out any information i needed. i will definitely be returning for any needs i may have !!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

My Ram look great, your team did a wonderful job

My Experience - 5.0/5.0 -

Wonderful group of people! Did excellent work on my car in a timely manner and didn’t leave anything undone. Made sure everything was perfect before returning it to me. Thank you!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thank you, guys!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 2.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My car looked just like it did before the accident.

Customer Service - 5.0/5.0 -

Everyone was very friendly.

Returned Clean

Likely to Recommend - 0.5/5.0 -

Claim isn’t completed.

Repair Quality - 0.5/5.0 -

Hannah will call me once glass for right side window comes in

Customer Service - 0.5/5.0 -

Hannah will call me when right side window comes in then I would like another survey.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

I appreciate how quickly the M&L team worked to repair my traverse. It looks great.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean