M&L Chrysler, Dodge, Jeep, RAM

Likely to Recommend - 2.5/5.0

Repair Quality - 2.5/5.0

Customer Service - 5.0/5.0 -

Hannah was great

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Relatively quick and great communication from the shop about my vehicles progress

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Paint looked great. It was done early. And the rep at the end fir my walk around was very polite

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I was very pleased how quickly my car was repaired and returned to me. I was very impressed with communication on the status of the repairs being done throughout the process.

Likely to Recommend - 5.0/5.0 -

This is the second time I had to have a repair with m&l and was satisfied both times.

Repair Quality - 5.0/5.0 -

Repair looks great!

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

It's like that deer never hit me.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Anyone I know.

Repair Quality - 5.0/5.0 -

Finished sooner than expected . Done great job 👍.

Customer Service - 5.0/5.0 -

Great 👍

My Experience - 5.0/5.0 -

Nice completed job

My Experience - 5.0/5.0 -

Thank you, the truck looks just like it did before! Great job!

Likely to Recommend - 0.5/5.0 -

Even at no charge and the promise of free beer and food, I wouldn't let these people wash my car.

Repair Quality - 0.5/5.0 -

The worst experience I've ever had with my car. Zero communication from the shop. Had to hound you with calls every day to get updates about my vehicle. Every update was wrong or a lie. Hannah is disgusting, rude, stupid and negligent. Her appearance and attitude were disgusting. My car came back with items left inside it from your workers. Things missing such as my R/T badge and Challenger badge. Swapped the wrong headlights. Huge gap between headlights and front end. The list goes on. Everyone here should be ashamed of themselves for not being able to do their simple jobs. 0/10. I wouldn't hire these people to wash my car for $20 let alone have them perform bodywork on it.

Customer Service - 0.5/5.0 -

I didn't receive any customer service at all. Hannah is disgusting.

Returned Clean

My Experience - 5.0/5.0 -

Thank you Girls and Guys at M&L Motors yall did a great job The Collision Center is awesome And the Women that helped me at the front desk was amazing. She helped me retain a rental car when the insurance company was not so helpful but eventually they gave in so again Thanks Everyone!!!

My Experience - 5.0/5.0 -

Great job!! Will always go to them for repairs

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0 -

If they just need dent repair or whatnot, I’d recommend.

Repair Quality - 4.0/5.0 -

The bodywork repair and match itself is pretty great. I have no complaints there. The missing pieces, the trim not being installed, the loose passenger side headlight, and the door being misaligned at pickup were not satisfactory. I appreciate the big picture, but there were details that were missed.

Customer Service - 5.0/5.0 -

Customer Service from the ladies was great. No comments.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Everything turned out great, car looks amazing, but I did note that the deer has caused my intercooler to stop circulating and it was not fixed

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Could not be better- loved the text updates every few days!!

My Experience - 5.0/5.0 -

My Jeeps door looks practically brand new. Carl kept me completely informed throughout the whole process, and in fact it was completely clean and ready before the date that they had listed. When I went to pick it up Carl even walked with me outside and explained to me and my husband everything that had to be done in order to make the paint to match because my vehicles is Diamond Black Crystal.

My Experience - 5.0/5.0 -

They did a great job

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0