Modern Auto

4.6 (175reviews)
90%
6224 Highway 100,  Washington,  MO  63090

In operation 107 years, 23 years at this location.

Modern Auto was founded as an automotive repair facility in 1919. Soon there after we developed a reputation for quality workmanship. We began performing body work shortly after our founding. Fast forward over 100 years and we are still providing quality repairs for our customers using the latest, state of the art equipment and methods. Let us show you what our combination of experience and sophisticated equipment can do to return your vehicle to its original condition.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (175)

My Experience

Very responsive and helpful when I called. Got my car repaired very quickly and ahead of schedule. Would definitely suggest your company to anyone.

Likely to Recommend

Repair Quality

They did a wonderful job I ask for extra work and they still got my vehicle done on time, to add they were extremely informative

Customer Service

Same as last thing I said

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Actually I got my son Ryan Uberas to have his truck repaired in your shop.

Repair Quality

John really did a good job on the repairs. I commend him for getting my car back like when I first got them. I'll be your customer forever. Thank you

Customer Service

I'm a happy and satisfied with the work they've done.

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Repair Quality

Customer Service

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Repair Quality

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I have been with American family for over 30 years and never have had a claim questioned

Repair Quality

Bed liner texture and color is very noticeably different

Customer Service

Passenger side mirror was replaced with out approval from myself or insurance company. There was no damage to mirror when truck was dropped off. Now American family insurance is questioning repairs and want me to open 2 claims to cover repairs. Which as you know affects my insurance rates and 2deductables. I feel mirror was damaged while at modern and someone tried to hide it at minimum a phone call should of been made.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Would rate higher if I could. They were super.

My Experience

I understand the previous owner of my vehicle “rigged up” some of the bodywork in front, making the replacement of the bumper and other pieces difficult. That being said, there are some obvious quality of work issues with my vehicle, notably the completely diagonally cross threading license plate bolt. This in itself is obviously nit-picking, but it makes me wonder,”What else is half assed that I can’t see?” The other thing is the overall fitment of the bumper. The fog lights are not fully seated, and they were when it showed up. The bumper on the passenger side also appears to be extremely flimsy in its fitment. Again, I understand someone rigged these things up, but are you telling me some random person I bought it from in Oregon is better at making things fit than the body work professionals at your shop? Was this done out of indignation? Laziness? I guess I’m going to have to crawl under there myself and figure it out, because no vehicle of mine will ever return to your shop

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Gas cap not centered

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Repair Quality

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Repair Quality

2nd time using them. Awesome! From start to finish!

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

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Repair Quality

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Been my go to repair shop for years

Repair Quality

Excellent work done in a timely manner

Customer Service

Kept me well informed about repair

Likely to Recommend

Other than the shop being far behind schedule, I’ll definitely recommend Modern Auto or use them myself in the future.

Repair Quality

Fast repair of the vehicle and excellent customer service along with excellent and quality repair work.

Customer Service

Excellent

Returned Clean