Monroe Collision Center

4.9 (1,062reviews)
98%
228 Cranbury South River Rd,  Monroe Township,  NJ  08831

In operation 19 years.

Monroe Collision Center is a state of the art collision repair center with an owner who has been in the business for over 30 years. Our office staff is certified in both adp & CCC One estimating programs, as well as our shop being in the I-Car Gold class. We provide every customer with a written "Lifetime Limited Warranty" to insure our repairs are done correctly the very first time!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,062)

Customers say
Overall Customer Satisfaction
Customers consistently praise Monroe Collision for exceptional service quality, with vehicles looking brand new after repairs and perfect paint matching. The shop excels in communication through regular text updates and phone calls, keeping customers well-informed throughout the repair process. Staff members are frequently described as professional, courteous, friendly, and helpful. Timeliness is a strong point, with many repairs completed on time or even early. Customers appreciate the attention to detail, including complimentary car washing and detailing. The overall experience is highly positive, with many customers expressing strong likelihood to recommend the shop to friends and family.
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"I was very pleased with the results, it looks like new again. You all did a great job and I would highly recommend you. Sorry it took a ..." Read more
"Did the repairs PERFECTLY!!! I have NOT ONE COMPLAINT. Paint even matched perfectly. First time getting ..." Read more
"... Thanks to all the staff of Monroe Collision Center, my car looks brand new ⭐️⭐️⭐️⭐️⭐️" Read more
"Work was done to perfection and in addition, car was washed and tires were given ..." Read more
"... good. Cant tell that the front bumper is replaced. The color match is perfect. One less point due to wait time." Read more
"Actually 2 days early"
"I was very pleased that it was completed a day earlier than promised."
"Yes, my vehicle was ready on time as promised by the repair shop. The team kept me informed throughout ..." Read more
"A day earlier."
"On time with expected date"
"This company uses a texting system to keep customers updated. This is very helpful in knowing that the ..." Read more
"I received several text messages telling me the status of the repairs."
"Yes, the shop kept me well informed throughout the entire repair process. They provided timely updates, explained ..." Read more
"Besides doing an excellent job on the car, they kept me updated with their progress really appreciated"
"Daily update on repair status. No delays."

My Experience

I was kept appraised of my car’s progress throughout the repair. When I picked up my car it looked like new again. Staff is very friendly and helpful.

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They did a great job from start to finish including working with insurance adjuster directly. Very happy with how the car turned out. Thank you!

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Friendly and professional staff and excellent work

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Great and quick

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My Experience

they did a great job and were responsive to all my questions. I would highly recommend them

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Excellent communication and customer service . Work completed in timely manner

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I was very satisfied with my experience with Monroe Collision Center. They were very efficient and provided excellent customer and repair service. I highly recommend them for their high quality of work, reliability, and very positive customer support.

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The staff were professional, accommodating and answered all of my questions.

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Everyone was very nice and professional. I have to say we were especially impressed by the front desk girl. From the first time we called in to ask questions about the insurance claims process she was extremely knowledgeable, patient and sweet. We felt comfortable bringing our car to Monroe Collision Center because of her.

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My Experience

This was our first experience with USAA insurance and working with Monroe collision. Everyone was so very nice and kept us informed at every step along the way. Special things to Justin for taking care of our car and Amber for helping us with the administrative paperwork. So happy to have my car back! 🥰

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