Montebello Autocraft, Inc.

4.9 (491reviews)
100%
1635 W Whittier Blvd,  Montebello,  CA  90640
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Montebello Autocraft, INC. is a high quality auto body repair & paint facility where friendly customer service and attention to detailed workmanship set it apart from the competition. We use state of the art repair equipment and technology ; CCC ONE Estimating system, a Chief Titan 360 frame machine , a Chief Velocity Laser measuring system, Pro-Spot welding equipment and dent pulling systems, and a Millermatic 212 mig-welder. The facility is 20,000 square feet of combined building and space. The owners are on premises daily and are hands on managers. Their integrity, experience, and attention to detail is applied to each and every repair, no matter how big or small. They strive to ensure customer satisfaction as they appreciate the value of a good reputation in the competitive auto body repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
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Reviews (491)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and making customers feel at ease throughout the process. Communication is a standout strength, with regular text message updates keeping customers informed every step of the way. Timeliness is another highlight, as numerous customers noted their vehicles were completed ahead of schedule. Complimentary vehicle cleaning upon return was a frequently appreciated bonus. A few customers noted phone line accessibility as an area for improvement, and one mentioned a minor cleanliness concern with the interior. Overall, the overwhelming majority of customers expressed strong satisfaction and willingness to recommend the shop to family and friends.
AI-Generated from reviews written in the last 12 months
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"... was immediately put at ease by the entire team. ​The work on my vehicle was flawless. They clearly take immense pride in their craftsmanship,my car looks absolutely amazing! I highly recommend ..." Read more
"I am beyond happy with Montebello Autocraft. They did an amazing job on my vehicle. They went above and beyond, and the results truly show. The staff was professional, ..." Read more
"Absolutely fantastic service, it was quick and they went above and beyond to make sure the job was done right!"
"Absolute amazing service they fixed my car within a last week. My car came back, looking brand new to even clean the inside of my car a little they ..." Read more
"The service was excellent from start to finish. The team was attentive & very courteous. There was plenty of communication about the status ..." Read more
"Text messages sent regularly regarding repair. Vehicle was repaired a week early than the estimated repair time !"
"They are true professionals, and my car was even ready a day earlier than promised!"
"... of communication about the status of my repairs & my car repairs were done fast!" Read more
"... I've had bad experiences with other body shops and Montebello Craft Shop was fast and made an amazing job" Read more
"... immediately knew this was the right shop for me. I was told my car would be ready in about 14 days and my car was only there for 1 week! My once ripped off bumper and broken headlight look ..." Read more
"... auto shop. The customer service was outstanding, and they kept me updated throughout the entire process with timely text messages about my cars status. It made everything stress-free, ..." Read more
"... guys fixed my car in less time than anticipated. Communication and pricing throughout the process was clear. You guys even washed my vehicle upon finishing. I ..." Read more
"... Autocraft was incredibly friendly and welcoming. They kept me well-informed about the status of the repair work, ensuring I always felt updated on the progress. ..." Read more
"... completed earlier than expected. I love that there was constant communication letting us know about the car and I never had to wonder the status of the work on the car. Very friendly ..." Read more
"They communicated throughout the whole repair time. It was so helpful"

My Experience

I was very happy with the friendly and prompt service I received at Auto Craft. The staff is very kind and keeps you informed about the status of your car on a weekly Based.

Likely to Recommend

Muchas gracias por atudar areglar mi carro

Repair Quality

Muchas gracias autocraft por arreglar mi carro se los recomiendo son muy puntuales y comunícate con tu carro

Customer Service

Muchas gracias por areglar mi carro autocrat se los recomiendo muy buen trabajo gracias

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everything came out great my car was fixed faster then I could log thought service is good aswell lady in the front desk was really helpfull

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was very satisfied with their service and their hospitality and communication with us thru the maintenance.

My Experience

Great service, great work, excellent communication with the shop staff!

Likely to Recommend

Would definitely recommend!

Repair Quality

Great service, great staff, all around great experience!

Customer Service

Amazing shop!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Yes, I was very satisfaction on that and the service was excellent and the job was excellent. I’m very happy with everything. Thank you.

My Experience

Did on time

My Experience

Went in for an insurance claim after reading all the positive reviews online. Bo immediately greeted me and was very personable. He explained the process and took care of everything from start to finish. I was updated via text every step of the way and my car looks amazing. They went above and beyond to make sure I was satisfied. Pleasure to work with.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you

My Experience

I was very appreciative of the updates and transparency provided from Montebello Autocraft. I’m very happy with the service provided, got my car looking brand new!

Likely to Recommend

Repair Quality

Great service

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you very much for helping me with my car repair; I really appreciated the kindness and service provided by all of you. I will recommend you to my friends should they need any repairs.

Likely to Recommend

Si los estoy recomendando desde ya.

Repair Quality

La reparacion fue rapido

Customer Service

Todos fueron muy amables

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I always speak very highly about this shop

Repair Quality

I always bring car for repairs when I have an accident no if or but this my shop

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very efficient and great communication. Overall a good experience

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I really appreciate them informing me of the process and also making it very easy for my rental process also they did a excellent job with my truck I will highly recommend this shop to everyone in need thank you again

Likely to Recommend

They just take care of everything including the rental

Repair Quality

They were very professional and keeped me informed of step by step and notified me of the steps and did a great job

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I'm extremely pleased with the repair of our Nissan Rogue. It looks fantastic and is in excellent condition. I highly recommend this shop.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Without a doubt I would recommend it

Repair Quality

I was very satisfied with the service the employees were all nice I had a really experience. I was constantly getting updates on my car and they even helped me with the rental. Thank you all for your service and fast service. I highly appreciate all the employees there

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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