Montgomery Collision Center
In operation 101 years.
Montgomery Collision is a family owned auto repair business that has been in business since 1925. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:30 pm |
| Tue | 7:00 am - 5:30 pm |
| Wed | 7:00 am - 5:30 pm |
| Thu | 7:00 am - 5:30 pm |
| Fri | 7:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied from start to finish
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0 -
I was not happy with customer service I received from the auto Loaner department who loaned me a car to drive while my car was being repaired. They lied and stated they spoke to me about a contract and I never had a conversation with them about a contract or the accident I had in the loaner vehicle. I had no issues with paying my deductible for the accident and reporting the accident to my insurance company because when I had the accident I immediately contacted the dealership but lie to me and say we had a conversation that we didn’t have and try to charge me to drive a loaner is very unacceptable. My 2023 vehicle engine went out do to no fault of my own and i respectfully conducted business professionally the whole time I was having issues and to receive the customer service that I did is unacceptable. I do thank Sydney for great customer service and her help during this process. I now have ill feelings about KIA and its products and service. This is the 4th Kia that I have purchased and I never want another Kia after this experience and in the process of debating if I’m going to keep the Kia I own. The has really been an horrible experience for me and to get a call on Christmas Eve is horrible. I hope things change in that department. Have a great year!!
Customer Service - 0.5/5.0 -
Read my comment from the last section. Sydney was great but the Kia vehicle loaner department was horrible!!
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
sometimes i had to call and check on progress
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Took awhile for repairs to be done because of manufacture needs. But Sydney my tech was awesome
Customer Service - 5.0/5.0 -
Sydney was the best nd kept me informed every step.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Bad service. Took almost a month to fix a small damage to my altima 2023, and evetually I finds out that its still not completely fixed and making a sound where the repair was done
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Only because of many delays
Repair Quality - 5.0/5.0 -
I would rate the body work a 10. But the delays were disappointing.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job guys. Love it. Thank you for assisting me through this headache
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Outstanding work. Niad was very helpful and professional! Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was very satisfied with all communication
Customer Service - 5.0/5.0 -
Very detailed conversation
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair looks perfect and amazing customer service! 10/10
Customer Service - 5.0/5.0 -
Lanea (Hope spelling right) was super helpful and nice!
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Multiple problems were caused by Kia's body shop. The agreed upon repairs were not completed fully nor in a timely manner. It was very sloppy work. Kia had caused more damages to the car as well. I had to file a complaint with Kia Consumer Affairs
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Poor updates and what I feel was an excessive repair duration, about 4 weeks. It took one more week but that was a delay on my end.
Customer Service - 2.5/5.0 -
No regular updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All staff very friendly and professional. They went above and beyond normal customer service.