Moody's Co-Worker Owned Inc.Ellsworth
In operation 49 years, 8 years at this location.
Moody's Collision Centers started in Gorham, Maine in 1977, and has grown to 15 locations all in Maine. In 2003 Moody’s became an ESOP (co-worker-owned). In the last few years, we have opened heavy truck locations in Bangor and Gorham, as well as opening our newest location in Brunswick in December of 2025. We are active in many local projects and support many organizations. We enjoy being involved in the community and helping local organizations succeed and meet their goals. We require ongoing training for our co-workers and have earned the highest accreditation for training in the industry. We utilize the latest technology in tools and equipment, combined with traditional methods. Moody's is the leader in collision repair providing quality repairs at a competitive price all backed with a lifetime warranty on workmanship. We strive to be the repairer of choice in our great state of Maine.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 4:30 pm |
| Tue | 7:30 am - 4:30 pm |
| Wed | 7:30 am - 4:30 pm |
| Thu | 7:30 am - 4:30 pm |
| Fri | 7:30 am - 4:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service Friendly staff Work completed earlier than indicated.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. Thank you.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks gteat
Customer Service - 5.0/5.0 -
I would give higher if I could.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was very nice and professional, workmanship is excellent
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They even fixed the tire pressure indicator for me on the truck display after the service.
Repair Quality - 5.0/5.0 -
Looks good as new and done much quicker than I anticipated.
Customer Service - 5.0/5.0 -
Staff was friendly, helpful and professional. They kept us updated on the truck’s progress.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Overall, we were very satisfied with the quality of the workmanship + the customer service. We have used them in the past and, if necessary, we'll use them in the future.
Repair Quality - 5.0/5.0 -
The body damage to the car was completely corrected. We were pleased with the results.
Customer Service - 5.0/5.0 -
Although it took longer than expected, we were kept updated. We had the option of getting a rental that would have been covered by our insurance, so the delay was really not a problem.
Returned Clean
Likely to Recommend - 4.0/5.0 -
Takes time to get in! And the paint repair jobs never perfect that makes it new again
Repair Quality - 3.5/5.0 -
The hood has dings still in it where they just bent back the hood that was smashed.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
My appointment was scheduled for January 6th. I was told the work would take 2-3 weeks. I started calling each week around the end of January to get updates. I learned that a technician wasn't assigned to my vehicle until January 16th. The following week I was told the technician was out sick and no work had been done on my truck. The following week, the technician was still out sick. The following week I was told that the technician was back but his rivet gun was broken and needed to be sent to be repaired, another 2 week delay. I asked if there was a spare rivet gun available and was told no. BTW a pneumatic rivet gun costs about $200. I was finally able to pick up my truck on February 25th, 50 days from the time I had dropped it of at Moody's. The new panel looks good however I noticed that the new panel hadn't been undercoated. I was told that I could make an appointment with Darlings to have the undercoating done at Moody's expense. I have an appointment scheduled on April 8th. Moody's should have told me that they were behind schedule so I could have had use of my truck until they were ready to assign a technician. Moody's should have assigned my truck to another technician when the first technician went out sick. Moody's should have spare tools on hand or at least purchased a second $200 rivet gun at NAPA just down the street rather than holding up my truck for another two weeks.
Customer Service - 2.5/5.0 -
When I dropped off my truck on January 6th, I was told that Moody's would stay in touch with me throughout the process. I found that I had to call each week for an update. Teri was always polite and answered my questions. I received my first phone call update about a week before my truck was finished. Given the delays, I would have expected better commiunication.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
I felt that two weeks of paying for a rental car while the car sat in the lot was unfair. I live 5 minutes away and could have had a call and been thee with the car a day before it was needed in the garage.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
Dropped car of on 1/8 and later that evening came by to pick up some things my husband had left in my car that I needed, and 1/16 was written on the side window. I’m not sure but it seems like that was the date that your company was actually going to start working on it. The car was not done until 1/31, which is a long time. It would be nice if the initial estimate was more in depth so that when you take the vehicle, you have the parts you need and it happens faster. Luckily, I have rental coverage, but it’s inconvenient to use a rental car and you should take that into consideration. The rental was the same amount as the repair!!!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Paint didn’t match perfectly
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The only thing that went wrong was the front left blinker wasn’t reconnected. Dropped the car off when running errands a few days later, and it was taken care of.