Moran Bluewater Collision Center

4.8 (298reviews)
96%
2900 Krafft Rd,  Fort Gratiot,  MI  48059

In operation 27 years.

MORAN COLLISION IS A FULL SERVICE AUTOMOTIVE COLLISION AND REPAIR FACILITY. ALSO FREE BODY SHOP LOANERS WITH ANY REPAIRS UPON REQUEST.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (298)

Likely to Recommend

Repair Quality

The repairs look great, runs amazing. Thank you for everything.

Customer Service

Returned Clean

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Repair Quality

Considering I came in with a blue stripe on the hood to match the rest of the stripe that continued on the roof and trunk, they did not put the stripe on the hood, Looks ridiculous and I also had two smoked colored lenses on my headlight lights. they replaced it with a clear lense passenger headlight that looks like my car has a black eye.

Customer Service

Returned Clean

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Repair Quality

First you had no loaner cars. Parts were on back order. When git truck back I noticed that two of the sensors were never cleared what tells .e the tech didn't notice that so had to bring it back twice. I had off road light In the grill that was taken off to do the repairs and they just cut the wires and would not Install it back on or even put bracket on that I asked them to do since they had truck so long leased they could do.wod like call from rep to talk about this. Number is 8105318762 john. Thanks

Customer Service

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Repair Quality

Quality of the repair is Good! Customer service is horrible! Will Never be returning to this company again. I would rather pay out of pocket and fix it myself.

Customer Service

Didn’t do a good enough evaluation when we took the car in. Only 3 min to walk around. Took the car in at a later date! Said it would be only a month. A month later our car was ready! Due to not ordering parts and parts not comming in. Before we took our car in, it was drive able. We could have waited for all the parts to come in, instead of being without a car for a month.

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Repair Quality

As always! Thanks Mr. Peacock!

Customer Service

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Repair Quality

I was told my truck after it was at the dealship for 4 months and I had to fight to get a loaner car, my truck smelled horrible when I got in after finally being able to pick it up

Customer Service

They never called me once to give me any updates. I had to call to get updates

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Repair Quality

Customer Service

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I have already recommended several people to them

Repair Quality

Service was great. Repairs look good. Only issue is that my back passenger door won't open from the inside.

Customer Service

Very friendly and helpful

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Repair Quality

Very happy with the job they did on my truck.

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Repair Quality

As I told State Farm...Marvelous work!!

Customer Service

IF.. I ever need work again..Your place would be first on my list!!!!

Returned Clean

My Experience

The original repair time that was quoted was 3-4 months due to parts being backed up. It took 11 months to get one part for the repair that was stated as the only part needed. After waiting 11 months for the part, it was taken apart and assessed that there was more damage than originally planned, and they had to order more parts. The next quote for time of repair was 1 to 2 weeks and that lasted 3 1/2 months. Once the vehicle was returned to me, there was an issue with the passive entry system. When brought to the attention of the repair facility, they stated that they did not work on the driver side door, and there should be no issues with the system. It was clarified that the passive entry system worked prior to dropping it off for the original repair. The facility did take the vehicle back and run diagnostic to determine that the passive entry module was bad and needed to be replaced. The individuals that handled the repair were not professional when discussing loaner vehicles after a month of driving somebody else’s vehicle. I was told that there was nothing they could do because they did not have a loaner vehicles, but they could not return my car to me in working order. My car sat in their facility taken apart for 3 1/2 months while we waited on a lift gate module that could have been ordered six months prior when it was discussed that the lift gate had stopped working while waiting for the original part in that 11 months. The vehicle was returned with dirt, dust, and grime covering the backseat. Items that were in the trunk had been removed from the trunk and placed on the leather seats, including metal jumper cables. There are now permanent and indents in the leather seats from where they sat for 3 1/2 months with items piled on top. It was never discussed to bring the vehicle with an empty trunk and had that been discussed then there would’ve been nothing in the back. When brought to a supervisors attention of the disgusting state of my vehicle that was returned to me, nothing was discussed and it was shrugged off. I had documented proof of the dust, dirt, and grime as well as the indents from the cables. I will never bring another vehicle in to be serviced by them. I will not recommend them to anyone.

Likely to Recommend

Repair Quality

Very fast and efficient

Customer Service

Staff were accommodating and friendly

Returned Clean