Moses Cadillac Buick GMC

4.3 (924reviews)
87%
1406 Washington St E,  Charleston,  WV  25301
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Shop AssistantSparkles

In operation 48 years.

At Moses Cadillac GMC Body Shop, we take pride in delivering top-quality collision repair and exceptional customer service. Our certified technicians use state-of-the-art equipment and genuine parts to restore your vehicle to its original condition. From minor dents to major repairs, we’re dedicated to making the process seamless and stress-free. Trust us to handle your vehicle with the utmost care and precision, ensuring your complete satisfaction. Visit us today and experience the difference at Moses Cadillac GMC!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (924)

My Experience

Moses did a phenomenal job repairing my Dodge Ram. Kept me updated throughout the process and my truck looks great. 5 stars for sure !!!!

My Experience

They are going to make it right. They have already talked to me about the problem and are setting up appt to take care of the it. Cody has been very nice and professional.

Likely to Recommend

I've been recommending since I got it back!!!

Repair Quality

Being that this is a family car and it holds a lot of sentimental value to my wife, y'all did a wonderful job bringing it back to life and seeing her so happy over it made me happy too I love that woman's smile.

Customer Service

Wonderful communication all the way through will definitely be doing business again in the near future

Returned Clean

My Experience

Very polite. Very helpful.

Likely to Recommend

The service and personnel excellent

Repair Quality

Excellent service. We worked out a time for repairs while I was away. Didn't have the need to rent a vehicle

Customer Service

Very accommodating.

Returned Clean

Likely to Recommend

Repair Quality

Cody and the others do a great job to satisfy the customer

Customer Service

My Experience

Excellent work. Good communication our car looked like new when we picked it up!

Likely to Recommend

Repair Quality

Excellent work our car looked like new!

Customer Service

Good communication

Returned Clean

Likely to Recommend

Didn't at all agree with the procedure of how to figure out exactly what is damaged on the vehicle.

Repair Quality

First off, I don't understand why my vehicle wasn't thoroughly inspected to understand exactly what all was damaged and needed replaced? They waited to get the first round of parts in before they started tearing it down only to find out that it needed some other major parts $3700.00 + worth! (Radiator, AC condenser, & fan assembly.) I've been affiliated with auto parts and body shops for probably 32 years so I know for a fact that you're supposed to know for sure upfront, what all the parts are that you need before you order any! I am very let down. Also it took way too long to repair.....5 weeks! It took so long mainly because they didn't examine it completely before making the estimate!

Customer Service

Returned Clean

My Experience

What started with a 1300 estimate for a bumper led to my car being destroyed and returned with major issues and being returned with paint from the accident on it

Likely to Recommend

Never

Repair Quality

Car was took apart and put back together, all sensors are now blocked and camera not working. As well as paint from the original accident still on the bumper after 30 days….

Customer Service

Returned Clean

Likely to Recommend

Moved a second vehicle that received damage to Moses because of the good experience

Repair Quality

All went well and received the vehicle sooner than expected

Customer Service

Good experience

Returned Clean

Likely to Recommend

Likely

Repair Quality

Customer Service

10 Completely sats

Returned Clean

My Experience

Work was done great no complaints wasn’t even expecting the free detail

My Experience

Blain handle my car repair. He was friendly and efficient and was professional. He handle my husband car repair about a year a go and we had an excellent experience dealing with plain a year ago that is why we came back . Moses did a good job on repairing my husband’s car and my car this time. Thank you Blain for an outstanding job and outstanding customer service. I highly recommend Moses Cadillac to everyone.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

very polite employee

Repair Quality

Customer Service

didn't fix anything estimate was way over the rate to fix it and totaled it just wish I was told cause I spent extra 500.00 on front end parts and now stuck with them

Returned Clean

Likely to Recommend

Repair Quality

Body work was excellent. Not satisfied with fact that normally when vehicles brought in for collision they get a full detailing inside. Mine was not I give a 4 on rating. Driver side missed a spot while waxing. This time doing my detailing of vehicle after repairs was not satisfactory Im highly disappointed. I notified my State Farm agent and he said that's normally apart of the package deal andif added they pay the service.

Customer Service

Im was fine with guys I dealt with but the one lady with all the tattoos who checked me out. I told her I had GM reward points she never used them along with my coupon to save me money. She was not professional. Honestly she should wear sleeves to keep her tattoos covered it's very unprofessional and customers do frawn upon them.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Already have told several people!

Repair Quality

ABSOLUTELY the best service I have EVER had. Yall detailed the inside of my car and everything. I drove almost 2 hrs to have this done and I will ONLY cone here from now on.

Customer Service

The most kind and friendly people I have ever encountered at a shop of this type.

Returned Clean

My Experience

After 2 months of the body shop having my truck, I now have 4 new issues with my truck that were not issues before dropping it off to you. My passenger side rear tire will not hold air, and when I try to put air in it, it loses even more air. This was not an issue before dropping it off to you. when you guys fix my windshield and replaced the part in my hood, you must have detached one of my headlights, one of my low beam lights won’t work now. Was not an issue before dropping it off to you. Third, inside of the truck cab there is now some kind of loud rattling that was definitely not there before dropping it off to you. Lastly, my brakes were not like this before dropping it off to you either. My brakes worked just fine. Now when I hit my brakes, the whole truck shakes back-and-forth and wobbles, as if you removed the entire brake pad and just replaced the rotors and calipers bear metal on metal. These four issues were not issues until you did whatever you did to my truck. I am very unhappy. I would’ve been better off leaving my truck wrecked instead of having you work on it and cause even more problems.