Motion Auto Body 2, Inc.
In operation 33 years.
auto body and collision repair
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 4:30 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I like that you send emails sol don't have to call or wait for one. The employees are always friendly and efficient. And we just love Bruce!????
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer Service is number one. They were accomodating and did everything to make the experience a positive one.
Customer Service - 5.0/5.0 -
They were completed the car ahead of time and we were pleased with the results.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
A pleasant experience from start to finish. Appreciated the status updates as the work was being completed. The staff is friendly and informative. Would highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 3.5/5.0 -
I have been going to Motion Auto Body for 18+ years and their quality of work has always been outstanding. The body work completed this time was great. However, they tried to return the "completed" vehicle to me with no interior lights, no rear defroster or wiper, no power seats or windows and no radio. They said they checked all the fuses and they were all in working order. Apparently this was not the case. My husband googled the problem I was having and found a fuse attached to all these items. My husband went to the body shop, tested the fuse, found it was blown, went to the car dealer to buy a new fuse, went back to the body shop and installed it. This fixed the problem. No apologies were offered by Motion Auto Body for either blwoing the fuse, not realizing it was the fuse, not informing me these items were not working when I picked up the vehicle or the inconvience of having to go back for my vehicle twice. I will continue to bring my vehicles to Motion Auto Body if mechanical work is not needed.
Customer Service - 1.5/5.0 -
I called 3 days after I dropped of my vehicle to get an eta on the estimate. They said they would get back to me. I called 3 days after that because I had not received a return phone call. When they called to tell me my vehicle was ready at 4pm adn told me they were only open until 5, I raced to get there. I made it to the shop by 4:30 and when I started the car I noticed there were numerous things not working inside the vehicle. I went back in and explained my problem. The woman at the front desk told me they test drove it so they would have to be working. A woman from the back office came out and asked for the key. When she went outside with the key I followed her thinking she wanted to see what was wrong. She quickly turned around and told me she was bringing it into the bay for the techs to look at. At 5pm she came out and told me all the fuses were connected and working and they would have to call my insurance to get approval for a mobile mechanic to come and look at it. She then asked the other woman for my rental car keys to give back to me and said it was 5pm and they would call me tomorrow to let me know what was going on. No apologies were given and the woman in the back office spoke to me as if she was annoyed that I had a problem with nothing working on the interior of my vehicle. They had called me and said it was completed, I didn;t just stop by. The following day I called NJM and they told me they had spoken with Kyle and they would not authorize the mobile mechanic because Kyle had told them he could not relate it to the accident. I called Motion and asked for Kyle. I was told he went to lunch and he would call me back in about 1-1/2 hours. I spoke with my husband and he then called to speak with Kyle, who was not there, and left a message for Kyle to return his call and not mine since he thought he knew what was wrong with the vehicle. Kyle returned my call. I called my husband and said I had spoken to Kyle and my husband was angry. He then left wo