Mr. Cool's Collision Center

4.7 (858reviews)
93%
8315 Gleason Drive,  Knoxville,  TN  37919

In operation 7 years.

Mr. Cool Collision Center is a state of the art repair facility. We work on all makes and models we specialize in late model collision repair. Every car is pre and post inspected to insure that your vehicle is put back to pre-accident condition. We offer lifetime warranty on all repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (858)

My Experience

Great communication and very happy with repair. Great overall experience.

Likely to Recommend

I already have!

Repair Quality

I could not have asked for more excellent customer service than I got! From the first phone call until I drove my car away, perfectly detailed, Mr. Cool’s Collision could not have been better. I’m sharing my experience with friends, who like me have no idea where to take their car when damaged.

Customer Service

I like that I received texts, telling me the progress of my car repair

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

It was amazing, you fixed and cleaned my car all it a short amount of time, youre employees were also very kind

Customer Service

All the employees were very kind

My Experience

Very nice work thankyu so much

Likely to Recommend

Yes very likely

Repair Quality

Very nice staff and my car ripper Very nice

Customer Service

Very nice

My Experience

they were awesome, loved them

My Experience

James was very courteous and efficient. The hood of my car looks great! They did a professional job and it was completed in just two days. I couldn't be happier. Thank you James and Mr Cool Collision.

Likely to Recommend

Repair Quality

The repainting of the hood on my car looked like new and was completed in just two days. Great job!

Customer Service

Great service by all. James was very courteous and professional.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

The repairs, as far as I know right now, are fine. The eight weeks that it took to repair is beyond ridiculous.

Likely to Recommend

Repair Quality

Great work!

Customer Service

My Experience

I was totally impressed with the job Aaron (if I remembered his name correctly)did on our car. Absolutely amazing job! I didn't expect so much. Our car was aligned and clean when I picked it up as well. Thanks to James for his excellent customer service. He knows his job well and knows how to treat customers. Mr. Cool you are running a great business - top notch! If something happens to one of my cars again I'll certainly be back. Thanks again for such incredible service. I see you really do care.

Likely to Recommend

Repair Quality

They were absolutely incredible!! They did a fantastic job. I was blown away. Great customer service!!!

Customer Service

Likely to Recommend

Repair Quality

Mr. Cool was efficient, knowledgeable, and kept us apprised of the progress of the repair.

Customer Service

My Experience

James was our contact and he was very professional, knowledgeable and helpful. It was a great experience working with your company!

Likely to Recommend

Repair Quality

James was outstanding and my Honda never looked better once your team finished the repairs! Very happy with the work!

Customer Service

James was the best!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would definitely recommend to anybody. They even got it done early.

Repair Quality

Very friendly and helpful.

Customer Service

Friendly and knowledgeable.

My Experience

The driver side front bumper is no longer in its proper place. This was not the impact point of the original damage that was worked on and I am unsure why this area was affected.

My Experience

I was very pleased with the customer service and the repairs they made. They went up and beyond customer service, by waiting on me to pick up my car, when I was running late. I think his name was James, not sure. Everyone was so awesome and super helpful. If I ever have a need for repairs, I will sure pick Mr. Cool again!

My Experience

Great work looks really good!

My Experience

Likely to Recommend

Did amazing work.

Repair Quality

Did am awesome job looks brand new

Customer Service

Agent kept me informed on all repairs.