Ms Auto Inc.
In operation 56 years, 21 years at this location.
We are a family owned and operated company with 3 generations at our facility. We were founded in 1971.. We specialize in collision repairs, suspension repair & replacements including wheel alignments. Our focus is to support all insurance claims and vehicle replacement (customers in rental) to minimize down time and rental expense through repair cycle time. Refinishing is another part of our specialty we use SIKKENS Auto refinishing which also comes with a manufacture warranty support directly with SIKKENS Auto Refinishing. Specializing in Insurance claims and claims process to support and correspond with your insurance company for a seamless claims and repair process. "QUALITY IS OUR BUSINESS" motto and we strive to maintain that integrity.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- MasterCard
- Visa
- Cash
- Check
- English
| Sun | Closed |
| Mon | 7:30 am - 4:30 pm |
| Tue | 7:30 am - 4:30 pm |
| Wed | 7:30 am - 4:30 pm |
| Thu | 7:30 am - 4:30 pm |
| Fri | 7:30 am - 4:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Office staff and Repair team did a great job Mahalo 🤙🏽
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Hopefully no one will need repairs but if they do, would highly recommend.
Repair Quality - 5.0/5.0 -
Car repair was excellent and I was very pleased with the results.
Customer Service - 5.0/5.0 -
Car looked brand new and they went the extra step and detailed my car before releasing it to me.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
100% satisfied, work to vehicle was good quality , they kept me updated every step of the way ! Very professional would bring my car or truck back again
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
awesome service and aloha
Likely to Recommend - 5.0/5.0 -
As a person who is currently in the automotive industry(42 years)……MS Auto Repair is my go to Body Repair facility who I recommend to all of my customers who is in need of such services!
Repair Quality - 5.0/5.0 -
The Staff at MS Auto is AWESOME! From the initial meet and greet, the explanation of what to expect, the process was seamless!
Customer Service - 5.0/5.0 -
The entire staff has been very accommodating and catered to my needs!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Every thing is great at MS Auto.
Customer Service - 5.0/5.0 -
The best
My Experience - 5.0/5.0 -
This was the second time I had a vehicle repaired by MS Auto. There was 12 years between these repairs on different vehicles. This recent repair was every bit as outstanding as the previous. Same great service as well.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great work! There were a few communication gaps (updates on parts), but the team communicated really well during the repairs and the end. I would recommend MS Auto to all! They really do a nice job and very friendly staff! I would go back if I need any more repairs! Thank you MS Auto staff!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Yes, I would like to say that I was completely satisfied with the service communication and the results of the work done on my Nissan. I feel as if I have a car again thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service in every way
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Derek kept me informed and said the car would come out like brand new. He didnʻt fail on that promise. I understand employees are treated like family too. I wish my insurance company let them to their job and trusted their judgment
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great timing! I was told 6 days but was really hoping it would be sooner, lo and behold I got the call Friday right before closing, just in time to pick up my truck. When I picked up my truck the person explained to be what was fixed and done, walked me outside and pointed out what was changed though he didn’t do the initial first walk thru. He did a good job. Fast, easy, and I’m happy. Thank you
My Experience - 5.0/5.0 -
Very Satisfied! Thank you so much!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This is the second time that ms auto has repaired my Toyota great job guys. Thank you very much
My Experience - 5.0/5.0 -
Every one was always so helpful and always made sure i was informed about what was going on with my vehicle
Likely to Recommend - 5.0/5.0 -
I would totally refer or recommend ms auto
Repair Quality - 5.0/5.0 -
Very pleased with the work in my vehicle
Customer Service - 5.0/5.0 -
Always answered any questions I had also very pleasant to talk to
Returned Clean
Likely to Recommend - 0.5/5.0 -
The process took too long and I was very upset by the way the manager belittled the man that was assisting me in front of his coworkers. It was inexcusable and completely unprofessional.