Ms Auto Inc.
In operation 56 years, 21 years at this location.
We are a family owned and operated company with 3 generations at our facility. We were founded in 1971.. We specialize in collision repairs, suspension repair & replacements including wheel alignments. Our focus is to support all insurance claims and vehicle replacement (customers in rental) to minimize down time and rental expense through repair cycle time. Refinishing is another part of our specialty we use SIKKENS Auto refinishing which also comes with a manufacture warranty support directly with SIKKENS Auto Refinishing. Specializing in Insurance claims and claims process to support and correspond with your insurance company for a seamless claims and repair process. "QUALITY IS OUR BUSINESS" motto and we strive to maintain that integrity.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- MasterCard
- Visa
- Cash
- Check
- English
| Sun | Closed |
| Mon | 7:30 am - 4:30 pm |
| Tue | 7:30 am - 4:30 pm |
| Wed | 7:30 am - 4:30 pm |
| Thu | 7:30 am - 4:30 pm |
| Fri | 7:30 am - 4:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mahalo 🤙my truck looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job well done.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff at MS Auto was always able and willing to give me answers to any questions I had concerning my vehicle. Polite on the phone and in person.
My Experience - 5.0/5.0 -
Thanks for helping us out!
My Experience - 5.0/5.0 -
Best parts of MS Auto Repair are friendliness, reliable service, quality work, & terrific effort to communicate with client
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and really wonderful people!
Customer Service - 5.0/5.0 -
Very kind and responsive
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great Job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mahalo nui for being flexible with me for the drop off date and time as well as allowing me some time to pay the deductible for the repairs. I especially appreciated that the car was cleaned inside and out prior to pick up.
My Experience - 5.0/5.0 -
Thank you for fixing my vehicle. Happy to be back in my truck. I appreciate you all for doing a great work on the truck Thank you again MS AUTO INC. Aloooooha
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
beautiful job
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
I was not informed that the repair would not be 100% complete and that we will need to return to have the repair completed when the remaining part comes in.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair is great, communication about late part and not being able to complete the repair would have been appreciated.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Really on it in all ways.Appreciated the regular updates.Happy,friendly employees and my car looks Great.Thanks
My Experience - 5.0/5.0 -
Always great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work as usual
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
Since I am not a mechanic, I can't comment on the internal repairs of the vehicle, but the damaged parts appear to be replaced.
Customer Service - 2.5/5.0 -
Communication was not great, particularly regarding delays.