Ms Auto Inc.
In operation 56 years, 21 years at this location.
We are a family owned and operated company with 3 generations at our facility. We were founded in 1971.. We specialize in collision repairs, suspension repair & replacements including wheel alignments. Our focus is to support all insurance claims and vehicle replacement (customers in rental) to minimize down time and rental expense through repair cycle time. Refinishing is another part of our specialty we use SIKKENS Auto refinishing which also comes with a manufacture warranty support directly with SIKKENS Auto Refinishing. Specializing in Insurance claims and claims process to support and correspond with your insurance company for a seamless claims and repair process. "QUALITY IS OUR BUSINESS" motto and we strive to maintain that integrity.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- MasterCard
- Visa
- Cash
- Check
- English
| Sun | Closed |
| Mon | 7:30 am - 4:30 pm |
| Tue | 7:30 am - 4:30 pm |
| Wed | 7:30 am - 4:30 pm |
| Thu | 7:30 am - 4:30 pm |
| Fri | 7:30 am - 4:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Though there was some delay in part of the Hyundai Dealer sending parts in time, It was a pleasant experience and very responsive and in detail with progress of vehicle, No Tail Chasing!!! Thank You MS for the Awesome Job You Did!!!
My Experience - 5.0/5.0 -
Very satisfied with everything. Amazing service! Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Aaron did a great job explaining things to me and keeping me updated on the progress of my repairs. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Aaron Jarneski was wonderful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Aaron and Macy were excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very satisfied with the repair but since my estimated completion time changed more than once I found the text messages inadequate since they offered no explanation as to reason for delays; consider calling to update in these cases.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
When I called for updates on when I could pick up my car i was told that I would get a call back on the status but never got a call back two times.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly and helpful staff. They always do an awesome job… thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Friendly and helpful staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
MS AUTO is a small shop with local repair staff and efficient administrative practice. Staff know me from previous visits. Familiarity is comfortable and well appreciated.
Repair Quality - 5.0/5.0 -
Service representative, Matthew, was. Clear in his explanation of m delays. He accompanied me in the hand-over. Very polite gentleman.
Customer Service - 5.0/5.0 -
Attentive, excellent service. My EV6 was clean, blemishes in body paint were cleaned off, windows were cleaner than ever, repairs to underside were done expertly. Computer settings were updated .
Likely to Recommend - 5.0/5.0 -
The staff that assisted me was very helpful.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Excellent
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
Excellent
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
First of all I would like to say from when I got there you all made me feel welcome and I love the text communication with what was happening to my Toyota runner. The receptionist Arron he is amazing good customer service I had in a while. To the owner job well done. I would recommend MS Auto any day be proud of your team. Thank you so much again for the great experience. Aloha
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
U all were so amazing I would recommend your company 100 percent. Thank you to the owner of MS Auto I love the communication it was on point.
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
Excellent staff encounter. Explained everything carefully. Good attitude made it pleasant to deal with them.