Ms Auto Inc.
In operation 56 years, 21 years at this location.
We are a family owned and operated company with 3 generations at our facility. We were founded in 1971.. We specialize in collision repairs, suspension repair & replacements including wheel alignments. Our focus is to support all insurance claims and vehicle replacement (customers in rental) to minimize down time and rental expense through repair cycle time. Refinishing is another part of our specialty we use SIKKENS Auto refinishing which also comes with a manufacture warranty support directly with SIKKENS Auto Refinishing. Specializing in Insurance claims and claims process to support and correspond with your insurance company for a seamless claims and repair process. "QUALITY IS OUR BUSINESS" motto and we strive to maintain that integrity.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- MasterCard
- Visa
- Cash
- Check
- English
| Sun | Closed |
| Mon | 7:30 am - 4:30 pm |
| Tue | 7:30 am - 4:30 pm |
| Wed | 7:30 am - 4:30 pm |
| Thu | 7:30 am - 4:30 pm |
| Fri | 7:30 am - 4:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent staff encounter. Explained everything carefully. Good attitude made it pleasant to deal with them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
My car was repaired in a timely manner but it smelled like grease inside and I seen surface scratches in the areas that were fixed. I figured a good cleaning and buffing would make it all good when I get the chance but overall the job is done thank you
Customer Service - 3.5/5.0 -
I wasn’t greeted the first time I went in for an estimate I stood at the front desk and the girl just looked at me and said yes. Which I wasn’t to bothered by but usually people say hello
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I feel that they had a done a good repair
Customer Service - 4.5/5.0 -
Every body was super friendly, however there was lady at the desk that seem not to have the best attitude. She said she was new and gave off lazy demeanor.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Many thanks to the very friendly staff at MS Auto. Their exceptional customer service was greatly appreciated and I recommend them highly. My car looks as good as new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job, friendly,helpful service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service & very professional!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
The staff at MIS, especially Aaron and Derek were very proactive and efficient. Aaron exudes a very professional attitude/d demeanor; Derek is also thorough, cordial and efficient in his services. It was and has been a rewarding experience dealing with MIS Auto, Inc.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very well satisfied with the repair. Was very well informed on the status on how the repair was moving along. The staff was very pleasant and helpful. Job well done.
Likely to Recommend - 5.0/5.0 -
Absolutely prime repair on my Highlander Limited
Repair Quality - 5.0/5.0 -
good attention to details
Customer Service - 4.5/5.0 -
always friendly and helpful in getting my question answered.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very efficient and always kept me updated on the progress of my repair. Had a great experience and my car is beautiful again.
Customer Service - 5.0/5.0 -
Very pleasant staff.
Returned Clean
My Experience - 5.0/5.0 -
The work was good. The misinformation over the completion was not so good. I called Thursday and it was supposed to be done Friday late afternoon and I would be called. No call. Then the shop closed for the weekend and no calls were answered. I received a message 6:00 pm on Saturday that my car was ready to pick up but nobody answered my calls. Nobody returned my calls on monday…I had to call again at 9:30. A little while after that I got a call my car would be ready to pick up at 4:30. That was a strange and frustrating way to handle the end of the repair.
My Experience - 5.0/5.0 -
My estimate visit was quick and easy. I appreciated receiving phone calls and text messages regarding work progress. The final work looks very nice!! Thank you very much!! ❤️
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very outstanding service
Repair Quality - 5.0/5.0 -
Opps quality of the repair is great looks like my damage never happened very nice
Customer Service - 5.0/5.0 -
Great quality job communication was outstanding, clear and daily which was great best customer service that I have ever had