Ms Auto Inc.

4.7 (1,937reviews)
96%
30 Kukila Street,  Hilo,  HI  96720

In operation 56 years, 21 years at this location.

We are a family owned and operated company with 3 generations at our facility. We were founded in 1971.. We specialize in collision repairs, suspension repair & replacements including wheel alignments. Our focus is to support all insurance claims and vehicle replacement (customers in rental) to minimize down time and rental expense through repair cycle time. Refinishing is another part of our specialty we use SIKKENS Auto refinishing which also comes with a manufacture warranty support directly with SIKKENS Auto Refinishing. Specializing in Insurance claims and claims process to support and correspond with your insurance company for a seamless claims and repair process. "QUALITY IS OUR BUSINESS" motto and we strive to maintain that integrity.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 4:30 pm
Tue 7:30 am - 4:30 pm
Wed 7:30 am - 4:30 pm
Thu 7:30 am - 4:30 pm
Fri 7:30 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,937)

My Experience

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I would recommend MS auto

Repair Quality

Was awesome šŸ‘Œ

Customer Service

Great customer service and repair looks new. Pretty happy about it.thank you

My Experience

I appreciated the friendly and professional service of the staff and the excellent repair to our car. Also, the car was so clean and fresh. I would highly recommend MS Auto to anyone.

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Customer Service

Returned Clean

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My Experience

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Returned Clean

My Experience

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My Experience

Excellent , 10 plus.. like wat u do, It shows. Our Toyota looks great, thank you to MS team.

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Repair Quality

Excellent job!! Went above and beyond!

Customer Service

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Very cool and professional.

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Returned Clean

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Returned Clean

My Experience

They earned a 5 stars from me. I’m pleased with the service and results. I wiould recommend this to anyone. Thank you for the outstanding service

Likely to Recommend

Always did

Repair Quality

Great as always. Thank you Derrick & Arleen

Customer Service

Great job

Returned Clean

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Returned Clean

My Experience

Thanks especially to working guys and women who make my KIA EV6 look like new!

My Experience

Friendly service counter personnel. Up to date communication is appreciated. Professional speedy repairs. Thank you for your service.

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Customer Service

Returned Clean

My Experience

OMG!!! MS Auto is top notch like the service is fantastic. Matty and Marcy totally a million percent fantastic. My experience truly was fantastic and I give MS Auto a trillion personal satisfaction and I recommend everyone to go there.

Likely to Recommend

They are the best!

Repair Quality

MS Auto was amazing! Professional; communicative and timely! In fact they finished earlier than anticipated! Met the owner with whom you could see that he sets a high standard of customer service and satisfaction and they delivered and more! I recommend them highly and will take my vehicles to only them in the future. This was my first experience with working with them and they returned my car fully repaired and cleaner than I brought it in! And, they fully explained what they were doing and why šŸ‘šŸ½!

Customer Service

See my previous comments.

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Returned Clean

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