Ms Auto Inc.
In operation 56 years, 21 years at this location.
We are a family owned and operated company with 3 generations at our facility. We were founded in 1971.. We specialize in collision repairs, suspension repair & replacements including wheel alignments. Our focus is to support all insurance claims and vehicle replacement (customers in rental) to minimize down time and rental expense through repair cycle time. Refinishing is another part of our specialty we use SIKKENS Auto refinishing which also comes with a manufacture warranty support directly with SIKKENS Auto Refinishing. Specializing in Insurance claims and claims process to support and correspond with your insurance company for a seamless claims and repair process. "QUALITY IS OUR BUSINESS" motto and we strive to maintain that integrity.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- MasterCard
- Visa
- Cash
- Check
- English
| Sun | Closed |
| Mon | 7:30 am - 4:30 pm |
| Tue | 7:30 am - 4:30 pm |
| Wed | 7:30 am - 4:30 pm |
| Thu | 7:30 am - 4:30 pm |
| Fri | 7:30 am - 4:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Kept me updated on the progress. Friendly staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly and efficient staff
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I thought they were on top of the competition.
Repair Quality - 5.0/5.0 -
MS researched and found a solution to a supply issue that got my car returned to me in good time. I appreciated the service and the care. The car was returned in excellent condition better than before.
Customer Service - 5.0/5.0 -
NICK GARCIA was great. Stayed with me the whole way and sorted things out when needed. Went extra mile when organizing final delivery
Likely to Recommend - 5.0/5.0 -
I would be pleased to tell anyone about MS Auto.
Repair Quality - 5.0/5.0 -
Very pleased with the quality of your work. The car was completed and returned to me faster then I expected.
Customer Service - 5.0/5.0 -
Everyone I had contact with were professional and went out of their way to help
My Experience - 5.0/5.0 -
Awesome works truck always excellence. Thank you, MS Auto and your staff aloha!!!!!!🤙🏼🤙🏼🤙🏼🤙🏼🤙🏼🤙🏼🤙🏼🤙🏼
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Everything looks good, but the area where it displays has change, don't know if its an update
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Will be mentioning your company to friends and ohana!
Repair Quality - 5.0/5.0 -
Although I’m not mechanically inclined, I was impressed with the detailed inspection given. He did a professional job in explaining and answering questions that I had at the time. The vehicle was repaired in a timely manner and looks just as good as when I first purchased my new car. Mahalo, nui! I will be back for any future repairs and will gladly spread the word in our community 🤙🏼!
Customer Service - 5.0/5.0 -
Very friendly and professional! Much aloha given and updates were appreciated.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
My friend was the one who recommended me to get my car repaired here. I had a great experience overall and will probably recommend anyone who needs repairs
Repair Quality - 4.5/5.0 -
Awesome job repairing the damage to the door, fender, and bumper. My parents were the one to bring in the car so they told me that they were told that my mirror would also be touched up because it was scraped slightly leaving a white spot on it but it’s still there. But it’s just a dot so I don’t mind
Customer Service - 5.0/5.0 -
Everyone was very kind and willing to break things down for me and answer all of my questions.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team did a great job! My truck looks great! Great communication always kept me in the loop providing me with updates. Very friendly. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication was great! They always kept me in the loop. Very professional. They did a great job with my truck, it looks brand new. Thank you.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You all went above and beyond. Thank you just doesn't seem like enough. Great communication! Under promise, OVER DELIVERED!!!
Likely to Recommend - 5.0/5.0 -
Got rear ended again the day after I picked up my car, and drove right back to the shop!!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Above and beyond. Great communication. Urgency and making it happen in a timely manner. Under promise and over deliver!!!