Ms Auto Inc.
In operation 56 years, 21 years at this location.
We are a family owned and operated company with 3 generations at our facility. We were founded in 1971.. We specialize in collision repairs, suspension repair & replacements including wheel alignments. Our focus is to support all insurance claims and vehicle replacement (customers in rental) to minimize down time and rental expense through repair cycle time. Refinishing is another part of our specialty we use SIKKENS Auto refinishing which also comes with a manufacture warranty support directly with SIKKENS Auto Refinishing. Specializing in Insurance claims and claims process to support and correspond with your insurance company for a seamless claims and repair process. "QUALITY IS OUR BUSINESS" motto and we strive to maintain that integrity.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- MasterCard
- Visa
- Cash
- Check
- English
| Sun | Closed |
| Mon | 7:30 am - 4:30 pm |
| Tue | 7:30 am - 4:30 pm |
| Wed | 7:30 am - 4:30 pm |
| Thu | 7:30 am - 4:30 pm |
| Fri | 7:30 am - 4:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very polite and to the point
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Yes the work you did on my Kia was well done. What we have to do now is set an appointment for my other car to get fixed. Please call me on Monday to make arrangements for an appointment for you to review what needs to be done. Thank you. What we have to do now is set a appointment for my other car to get fixed. Please call me on Monday to make arrangements for an appointment for you to review what needs to be done. Thank you Kathleen Engle .Kathleen Engle
My Experience - 5.0/5.0 -
I will use ms again if I need.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Needed to call twice to get the answer
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, friendly staff.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Matthew was very attentive to my dilemma, very professional. Very calm voice and confifdent.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Love the quality of their work.
Repair Quality - 5.0/5.0 -
Although they are guaranteed by Allstate, I have always been satisfied by the quality of work at MS Auto.
Customer Service - 5.0/5.0 -
Everyone was polite and understanding.
My Experience - 5.0/5.0 -
Good job — i have no regrets Thankyou MS WOULD recommend anyone for your services.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very thoughtful and considerate. The owner even came over to help me understand the process between the two insurance companies and my part in the deductible.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Less paperwork would be nice
My Experience - 5.0/5.0 -
Couple more backorder parts and it should be good. Still need to take a closer look at the work. Initially looks good.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Weird swirl reflections in driver side doors. Looks like poor paint prep.
Customer Service - 2.5/5.0 -
They should have notified me of issue
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would take my vehicle back to them if needed
Repair Quality - 5.0/5.0 -
Great staff and great work
Customer Service - 5.0/5.0 -
Great communication
Returned Clean
My Experience - 5.0/5.0 -
You folks did fantastic work on my truck and I appreciate so much.Thank you folks.l will send my friends and relatives to you shop again thank you very much.God Bless all of you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quick & beautiful job done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you. Patient staff during stressful times resolving insurance claims. Awesome work by technicians !
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I couldn’t afford a rental car so I really appreciated the quick and expertise service! The complete staff were all courteous from day one! I really appreciated the updates I would receive! I was amazed that my looked like the day it was purchased.The repairs and details in and out was outstanding! THANK YOU SO VERY MUCH I WILL PASS THIS ON TO ANYONE IN NEED!NUMBER ONE RECOMMENDATION!!!