Ms Auto Inc.
In operation 56 years, 21 years at this location.
We are a family owned and operated company with 3 generations at our facility. We were founded in 1971.. We specialize in collision repairs, suspension repair & replacements including wheel alignments. Our focus is to support all insurance claims and vehicle replacement (customers in rental) to minimize down time and rental expense through repair cycle time. Refinishing is another part of our specialty we use SIKKENS Auto refinishing which also comes with a manufacture warranty support directly with SIKKENS Auto Refinishing. Specializing in Insurance claims and claims process to support and correspond with your insurance company for a seamless claims and repair process. "QUALITY IS OUR BUSINESS" motto and we strive to maintain that integrity.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- MasterCard
- Visa
- Cash
- Check
- English
| Sun | Closed |
| Mon | 7:30 am - 4:30 pm |
| Tue | 7:30 am - 4:30 pm |
| Wed | 7:30 am - 4:30 pm |
| Thu | 7:30 am - 4:30 pm |
| Fri | 7:30 am - 4:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Always happy with the great service and excellent work done on my Nissan. Thank you very much.!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Michelle Uyehara is my daughter. Her name is on insurance. I own the car. I wasn’t receiving emails and calls. All messages being sent to Michelle for over a month. Aileen Davis
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
It was ready on the estimated pick up date, which I was happy with. The my truck bed cover was not put on properly. Which I had to deal with when I got home, but it wasn’t a huge deal. Also, they disconnected my dash cams. I’m not sure if that standard practice seems a little strange. But you would think they would’ve plugged them back in before pick up.
Customer Service - 4.5/5.0 -
Customer Service was friendly and helpful
My Experience - 5.0/5.0 -
I appreciate the way they treated. Everyone went out of their way to help me.
Likely to Recommend - 5.0/5.0 -
definitely
Repair Quality - 5.0/5.0 -
Everyone was very ALOHA and went out of their way to make sure I understood everything and comfortable.
Customer Service - 5.0/5.0 -
Outstanding
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Happy with the service. Didn’t have to worry with your capable hands. Thank you.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
No comment
Customer Service - 5.0/5.0 -
All stuff at Ms Auto. Nice and helpful
Likely to Recommend - 4.5/5.0 -
For reasons already stated
Repair Quality - 4.0/5.0 -
Repair quality- 10 Status updates- 8, only because completion dates kept changing Overall 9- can't get mad at Derek because he has such a calming voice
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Definitely recommend- super professional shop
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
MS was very accommodating in addressing our particular situation
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 2.5/5.0 -
I’m not sure if this is the fault of MS auto or the dealer, but there are two fault codes that were not there before
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Anytime you have a vehicle for over 10 years and you let someone do bodywork on it. You never know how it’s gonna come out well I didn’t expect how clean and perfect. My civic looked after you guys fixed it. Thank you so much!!
Likely to Recommend - 5.0/5.0 -
Did a great job n the repair of the car
Repair Quality - 5.0/5.0 -
Need to get parts sooner
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Did, and have done so.
Repair Quality - 5.0/5.0 -
Always great service. Our go to shop in times like this. Truck looks great, color match top notch.
Customer Service - 5.0/5.0 -
Kept communication well.
My Experience - 5.0/5.0 -
very friendly service