Ms Auto Inc.
In operation 56 years, 21 years at this location.
We are a family owned and operated company with 3 generations at our facility. We were founded in 1971.. We specialize in collision repairs, suspension repair & replacements including wheel alignments. Our focus is to support all insurance claims and vehicle replacement (customers in rental) to minimize down time and rental expense through repair cycle time. Refinishing is another part of our specialty we use SIKKENS Auto refinishing which also comes with a manufacture warranty support directly with SIKKENS Auto Refinishing. Specializing in Insurance claims and claims process to support and correspond with your insurance company for a seamless claims and repair process. "QUALITY IS OUR BUSINESS" motto and we strive to maintain that integrity.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- MasterCard
- Visa
- Cash
- Check
- English
| Sun | Closed |
| Mon | 7:30 am - 4:30 pm |
| Tue | 7:30 am - 4:30 pm |
| Wed | 7:30 am - 4:30 pm |
| Thu | 7:30 am - 4:30 pm |
| Fri | 7:30 am - 4:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everything was smooth and well handled.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional and great communication
Customer Service - 5.0/5.0 -
Communicated well and friendly and helpful during the process
Returned Clean
My Experience - 0.0/5.0 -
It's too complex for a simple yes or no answer
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfectly repaired, can't tell where the damage was.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Great old fashioned service!
Repair Quality - 5.0/5.0 -
Great staff
Customer Service - 5.0/5.0 -
Great service
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
No comment
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Pick up dates keeps changing,
Likely to Recommend - 5.0/5.0 -
Definitely a place I would recommend and have spoken highly about to my coworkers.
Repair Quality - 5.0/5.0 -
Effective and efficient from start to finish. This was the first time I have ever been in an accident and had to get auto repairs done to my vehicle and honestly with this company and customer service from start to finish well pleased! The quality of work from a don’t know anything about mechanics girlie seems to be great.
Customer Service - 5.0/5.0 -
The staff there are friendly and welcoming, never once did I feel uncomfortable or awkward. They were pleasant both on the phone and in person, following up in timely manner. I never once felt like I was waiting for answers which was such a pleasant experience as I mentioned before, this was my first time in this situation and did not know wha to expect. Mahalo for all your kindness towards me; I feel confident recommending you to others as a repair shop.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Took a little longer than expected but otherwise service was good.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have already recommended MS Auto to my friends, family, and co-workers
Repair Quality - 5.0/5.0 -
Very Satisfied
Customer Service - 5.0/5.0 -
Very informative and kept in touch with the process
Returned Clean
My Experience - 5.0/5.0 -
They were great with my updates. They were very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mahalo Nui for always taking care.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
Left front fender mounted crooked