Ms Auto Inc.
In operation 56 years, 21 years at this location.
We are a family owned and operated company with 3 generations at our facility. We were founded in 1971.. We specialize in collision repairs, suspension repair & replacements including wheel alignments. Our focus is to support all insurance claims and vehicle replacement (customers in rental) to minimize down time and rental expense through repair cycle time. Refinishing is another part of our specialty we use SIKKENS Auto refinishing which also comes with a manufacture warranty support directly with SIKKENS Auto Refinishing. Specializing in Insurance claims and claims process to support and correspond with your insurance company for a seamless claims and repair process. "QUALITY IS OUR BUSINESS" motto and we strive to maintain that integrity.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- MasterCard
- Visa
- Cash
- Check
- English
| Sun | Closed |
| Mon | 7:30 am - 4:30 pm |
| Tue | 7:30 am - 4:30 pm |
| Wed | 7:30 am - 4:30 pm |
| Thu | 7:30 am - 4:30 pm |
| Fri | 7:30 am - 4:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work done on my 2013 Prius was outstanding. The repairs were, in my opinion, perfect.
Customer Service - 5.0/5.0 -
I would have preferred to enter a rating of 20
My Experience - 5.0/5.0 -
From the moment I brought my car in for am estimate, it was a pleasant and painless experience. Estimator, Chad Kunitake was professional, pleasant, and patient. I really appreciated the texts & especially the personal phone calls regarding the status of my car and completion of job. Getting one's car repaired after a fender bender is not a pleasant thing, but MS Auto & staff made it an experience that was more bearable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job Kim, Bernie and Laurie!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Aloha, I would like to say, from the moment we entered into MS Auto Repair shop office, we were treated with great customer service. Everything was explained to us regarding what was going to be done to our Kia Soul. I had concerns about the matching color of my car, but my fears were put to rest. I really appreciate all that was done in a timely and efficient manner. The owner, Manuel came and introduced his self to us on our first visit and reiterated what was going to be done. My husband and I felt our Kia was in very qualified hands. Mahalo Plen'y MS Auto for making our experience "painless". Job well done!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Courteous staff n very helpful. Job well done!! Time wise, excellent!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
Center counsel had dirty sweat marks, dried up residue was left all over the front of vehicle, painted over deep scratches.
Customer Service - 3.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great personalized service, my car were delivered to me!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great, car delivered to me personally but still waiting to hear back from MS auto to get back my old rim to use on a spare tire!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Red paint was not an exact match
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Drives straight
Customer Service - 5.0/5.0 -
Excellent communication and service.
My Experience - 5.0/5.0 -
Great ???? job fast and friendly thank you