Ms Auto Inc.
In operation 56 years, 21 years at this location.
We are a family owned and operated company with 3 generations at our facility. We were founded in 1971.. We specialize in collision repairs, suspension repair & replacements including wheel alignments. Our focus is to support all insurance claims and vehicle replacement (customers in rental) to minimize down time and rental expense through repair cycle time. Refinishing is another part of our specialty we use SIKKENS Auto refinishing which also comes with a manufacture warranty support directly with SIKKENS Auto Refinishing. Specializing in Insurance claims and claims process to support and correspond with your insurance company for a seamless claims and repair process. "QUALITY IS OUR BUSINESS" motto and we strive to maintain that integrity.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- MasterCard
- Visa
- Cash
- Check
- English
| Sun | Closed |
| Mon | 7:30 am - 4:30 pm |
| Tue | 7:30 am - 4:30 pm |
| Wed | 7:30 am - 4:30 pm |
| Thu | 7:30 am - 4:30 pm |
| Fri | 7:30 am - 4:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I'd like to thank Mr. Manuel Soares, III and Ms. Bernadette Hocson in the front office for expressing aloha and professionalism! Also, thanks to the technicians for a job well done!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
To ...da ms auto team . Thanks for fixing my truck you guys did a very good job It was finish fast and they were freindly and very helpfully. Again to the MS auto team job well done !!!!! Thanks from the Masaoka ohana.
My Experience - 5.0/5.0 -
Great communication! Great work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Really appreciated being kept informed on the progress of my repair. I was especially grateful for the team effort in completing the job 3 days ahead of schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Kept me Informed?
No
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Bernie, Laurie and the staff at MS Auto were so easy to work with and they were so, so helpful with having the work completed on my truck. The workmanship on the repairs were also completed with quality and in a timely manner. Thank You Gang
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0 -
There is a slight limp when I drive and the engine makes a whistling noice
Customer Service - 0.5/5.0
Kept me Informed?
No
My Experience - 5.0/5.0 -
Thank you for working on my car. I appreciate the effort to get my car done in an speedy manner.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
My Experience - 5.0/5.0 -
Our 2011 Ranger looks like new. This is not our first time dealing with MS, but the first time was long ago and in a different location. This recent experience confirms our trust.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional, courteous, quick
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very good job. And keeps you up to date on the progress. That is really good.