Ms Auto Inc.

4.7 (1,922reviews)
96%
30 Kukila Street,  Hilo,  HI  96720

In operation 56 years, 21 years at this location.

We are a family owned and operated company with 3 generations at our facility. We were founded in 1971.. We specialize in collision repairs, suspension repair & replacements including wheel alignments. Our focus is to support all insurance claims and vehicle replacement (customers in rental) to minimize down time and rental expense through repair cycle time. Refinishing is another part of our specialty we use SIKKENS Auto refinishing which also comes with a manufacture warranty support directly with SIKKENS Auto Refinishing. Specializing in Insurance claims and claims process to support and correspond with your insurance company for a seamless claims and repair process. "QUALITY IS OUR BUSINESS" motto and we strive to maintain that integrity.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 4:30 pm
Tue 7:30 am - 4:30 pm
Wed 7:30 am - 4:30 pm
Thu 7:30 am - 4:30 pm
Fri 7:30 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,922)

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we were really happy with the repairs. so professional.

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I noticed the following issues within the past week: toxic paint fumes in the car for several days, the key doesn't work in the driver's door, roaches in the car, the rear door handle is tight making the door difficult to open and drops of paint on the front driver fender. In addition, the customer service was inconsistent.

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My Experience

I was very pleased with the outcome with my car. They did a awesome job. Thank you to the gang at MS auto. They were fast an quick with the repairs. A upmost Mahalo.

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Work stated that was going to be done was not completed. When reviewed The statement was I didn't see that.

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