Ms Auto Inc.

4.7 (1,923reviews)
96%
30 Kukila Street,  Hilo,  HI  96720

In operation 56 years, 21 years at this location.

We are a family owned and operated company with 3 generations at our facility. We were founded in 1971.. We specialize in collision repairs, suspension repair & replacements including wheel alignments. Our focus is to support all insurance claims and vehicle replacement (customers in rental) to minimize down time and rental expense through repair cycle time. Refinishing is another part of our specialty we use SIKKENS Auto refinishing which also comes with a manufacture warranty support directly with SIKKENS Auto Refinishing. Specializing in Insurance claims and claims process to support and correspond with your insurance company for a seamless claims and repair process. "QUALITY IS OUR BUSINESS" motto and we strive to maintain that integrity.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 4:30 pm
Tue 7:30 am - 4:30 pm
Wed 7:30 am - 4:30 pm
Thu 7:30 am - 4:30 pm
Fri 7:30 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,923)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job and friendly

Customer Service

Likely to Recommend

Repair Quality

Replaced bumper skin

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Paint shade is slightly off, but metallic colors are difficult. They did a nice job blending.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great people and service, just bad timing on my part to get the work done on my car. If I ever have to have this done again I will make sure I choose a month where there isnt anything going on. But overal great work done.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They have such great customer service, and all my questions that I had was very well answered. I'm very satisfied how my truck looked when I picked it up.

Customer Service

My Experience

The staff was very friendly and obviously skilled, because my car is beautiful! It looks better than when I bought it! Lol Thanks so much for cleaning it too. I am very satisfied with my experience with your company. Thanks again! Tommie

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great experience, above and beyond necessity.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

friendly and great quality work in a timely manner.

Customer Service

My Experience

Appreciated the updates. Also thankful to find my car cleAned inside and pm the outside. U guys are fantastic. Mahalo!'n

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

MS Auto's quality of work on my Honda was of very high standards. They did an excellent job and we are very happy with the outcome.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service