National Collision Center

5.0 (213reviews)
100%
5664 Hwy 90 West -A,  Theodore,  AL  36582

National Collision Center is a family owned and operated auto repair business. Highly recognized in our community. Our goal is to provide quality repair and refinishing to our customers with a parts and labor warranty. Our facility is up to date with the latest products and our technicians are certified. All insurance carriers welcome. On site car rental available. \ ] Let us work for you! By Accident We Meet.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (213)

Likely to Recommend

Repair Quality

Very good work

Customer Service

Very nice

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Repair Quality

I was very impressed with their work considering the shape of my car I would recommend National collision at any time to anybody

Customer Service

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All in all they do a great job

Repair Quality

I have used in the past and they always do great just wish they had cleaned up the entire inside of car

Customer Service

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Repair Quality

Customer Service

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Repair Quality

It's been almost 2 months and still the car isn't right

Customer Service

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Repair Quality

Customer Service

Overall good service, Poor communication.

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Repair Quality

Customer Service

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Repair Quality

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Repair Quality

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Repair Quality

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Worst repairs I've seen by a certified shop.

Repair Quality

Nothing is right on the repairs whatsoever. The doors don't line up. They pulled the rear quarter panel out too far. The paint has trash all in it. There are bad gaps when the doors are shut. Awful.

Customer Service

The customer service is ok. They are nice about everything, but the quality of work trumps the customer Service unfortunately.

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Likely to Recommend

I always recommend people to you

Repair Quality

Customer Service

Debbie was always polite and helpful.

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Repair Quality

Customer Service

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Repair Quality

Did a great job on my truck happy to have it back thank yall

Customer Service

Very friendly

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Repair Quality

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No hesitation

Repair Quality

The experience was very easy. Vehicle went in hurting and came back healed…it was a miracle

Customer Service

Debby, asked the right questions and helped a great deal

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Likely to Recommend

Repair Quality

Took 3 weeks to even start looking at my car. When I got it back the hood, passenger side fender, and front quarter window are aligned evenly like the driver's side is. The car now makes a strange blowing/whistling noise when driving like their is air flow somewhere on the passenger side.

Customer Service

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Repair Quality

Tony always does a great job

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Repair Quality

They kept the vehicle for over a month and it still wasn't ready when we got there. They gave us a specific date (weeks after the accident) to bring it in and that day they only took pictures. Our appointment was actually long after that. They would call and say the vehicle was ready and call back the same day saying it wasn't. AWFUL!

Customer Service

Returned Clean