Nelson Amaya's Collision Center

4.8 (433reviews)
94%
2011 Sycamore Ave,  Huntsville,  TX  77340
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (433)

My Experience

The staff provided excellent customer service and provided me with an update regarding repairs. Honest business ⭐️⭐️⭐️⭐️⭐️

My Experience

Likely to Recommend

Repair Quality

Did a great job on repair but I was never informed of why it was taking significantly longer than the 10 days I was told it would take. A phone call as to why or that it would be longer would’ve been appreciated, I had to call myself to ever find anything out.

Customer Service

She was very nice

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excelente trabajo !!!

Customer Service

Very good

Returned Clean

Likely to Recommend

Repair Quality

Nelson treated me with respect and was there to answer questions through my entire repair situation. I really appreciate his attention and help!

Customer Service

Returned Clean

My Experience

Nelson Amaya's collision is very professional team with great ethics. When you walk in the front door they welcome you like if you're part of the team. Highly recommend them.

My Experience

You did a fantastic job, which I knew you would. I will be sure and tell people about the great job 👍

Likely to Recommend

Repair Quality

Very happy with the results. I will recommend you to everyone!👍

Customer Service

Thank you for the great work

Returned Clean

Likely to Recommend

We will always use them =)

Repair Quality

Exceptional service and quality work. We really appreciate the great communication and friendly service.

Customer Service

Excellent communication with us from the beginning when they did the assessment of the damage to the day we picked up the truck

Returned Clean

Likely to Recommend

Recommend

Repair Quality

Great to work with.

Customer Service

Great

Returned Clean

Likely to Recommend

Very good service

Repair Quality

Customer Service

Great place. They done a awesome job on my car TY

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Nelson's work is very dependable and professional.

Repair Quality

Nelson's crew did an outstanding job. Some minor details were found, but quickly corrected.

Customer Service

Very professional, listen to my concerns and explain process in great detail.

Returned Clean

Likely to Recommend

Comment to question 1 same applies here

Repair Quality

Nelson Amaya’s Collision Center is and should be responsible for our hail damage when our car was in there possession when repairing our car from an earlier auto accident… Nelson had no right to call our insurance carrier State Farm and attempt to make a claim for the hail damage that occurred when he was in possession; not honest business practice, should only be calling his insurance carrier Liberty Mutual and not our insurance carrier to report this hail incident and make a claim….. Nelson Amaya’s Collision Center owner Nelson stated to my wife and I his insurance policy has Garage Keepers -Direct Damage, then our hail damage should be covered then by Nelson Amaya’s Collision Center,…Very very very DISSATISFIED with Nelson Amaya’s Collision Center ; very unprofessional and not honest with my wife and I !!!!

Customer Service

Read prior comment, same applies

Returned Clean

Likely to Recommend

Repair Quality

Not a 10 because my car smells really bad after being in the shop

Customer Service

Alycia was great, I just had to pursue her instead of her calling me with updates

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I'm satisfied of course with the work. I know it took a while because of the difficulty getting parts. I was disappointed w my car not being as clean as I thought it would be. There are still blood stains from the deer that I hit. I'm not sure what I was supposed to expect.