Nelson Collision Center

4.6 (39reviews)
92%
2228 COLLEGE WAY,  Fergus Falls,  MN  56537

In operation 34 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (39)

Likely to Recommend

Repair Quality

Customer Service

Lack of communication. Didn’t know my car was done. Had to call for update myself

Returned Clean

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Repair Quality

Hello, loved the work is so neat good repair really really great job , Thank you!!!!

Customer Service

Returned Clean

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Repair Quality

When I came to pick my car up after the repair, the area of the repair hadn’t been cleaned leave putty on the fender that still looked like scratches. We rubbed some of the putty off to see if there were marks under it. At inspection there were rough remains of the repair on the edge of the wheel well which are to be sanded or rubbed off on my next visit to the dealership.

Customer Service

I think the repair work should have been inspected closer before having me come to pick it up.

Returned Clean

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Customer Service

Returned Clean

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Customer Service

Returned Clean

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Customer Service

Returned Clean

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Customer Service

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Customer Service

Returned Clean

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Returned Clean

My Experience

Very satisfied with my experience with Nelson collision center

Likely to Recommend

good repair

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Looks good!

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

They did a very nice job and the individual I delt with was pleasant and courteous. I would recommend them to others needing collision repairs.

Customer Service

Courteous and professional

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It's not Nelson's fault but having yo drive to Fargo or alexandria for a rental car was sort of a pain.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

My low score reflects the 18 month wait & probably the poor quality of staff during that period, as I was told none of those personnel are working there now.

Repair Quality

Customer Service

It was a comedy of errors, starting in May of 2022, finally got scheduled Nov of 2023. Apparently I was “lost” in a computer switch over. I checked in several times during the 18 months, with the response, “ waiting for parts” & finally was told “we will call you when all the parts are in”…NEVER GOT A CALL! Finally connected with Leeman in October 2023 and he got the ball rolling.

Returned Clean