New Egypt Auto Body

5.0 (534reviews)
99%
8 N MAIN ST,  New Egypt,  NJ  08533
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In operation 3 years.

New Egypt Auto Body is the fourth location acquired by Richard and Gary Gardella in November of 2023. Although the brothers have not owned the facility very long, they have over 25 years experience at their main location, County Line Auto Body in Howell NJ. At New Egypt Auto Body, the two have implemented a dedicated staff which ensures the same level of customer service and quality repairs, insurance companies and customers have grown to expect. The company has made and continues to make improvements to their staff training in the effort to be a leader in the automotive repair industry.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
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Reviews (534)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new or better than expected upon completion. The professional and friendly staff received high marks for making the repair process stress-free and welcoming. Timely communication through texts, calls, and emails kept customers informed at every stage, and many highlighted repairs being completed ahead of schedule. Complimentary interior and exterior cleaning was a frequently appreciated bonus. A few customers noted improvement opportunities around communication transparency regarding delays and ensuring workmanship is thoroughly checked before vehicle return, as shared directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... that it was detailed. I wasnt expecting that at all. My favorite thing was the customer service. We werent given the run around, everything was explained ..." Read more
"I am very impressed with all aspects of the service received by County LineNew Egypt Auto Body. Took ..." Read more
"They were so amazing! Completely professional they took care of everything for me. I didnt even have to think about it and they detailed ..." Read more
"Quality of work was excellent and the staff equally excellent."
"They stood by work, however vehicle should have been ready on initial pick up."
"Great job! Kept us posted along the way. Had the vehicle back 4 days earlier than promised!! 🤙🏻🤙🏻🤙🏻"
"... to complete which I thought was already great but it was complete days before that and when I picked it up the entire Jeep was cleaned inside and out even the ..." Read more
"... well done in a professional and friendly manner with daily updates and completion ahead of schedule. Highly recommend." Read more
"... again! Could not have asked for better, quality work, seamless and informative interaction and BEFORE deadlines!" Read more
"... Kept me up to date on the progress by text messages. Significant work done in less than a week." Read more
"Communication excellent, always kept me informed. My cat looked as if it had come out of a New Car ..." Read more
"Through the repair period I was kept updated about the repairs and the completion date. When the date had to be moved back because New Egypt ..." Read more
"From beginning to end the process was excellent. I was informed almost exactly every step of the way I would highly highly recommend you guys."
"Communications were excellent and they were very accommodating to a few requests I made along the way. Highly satisfied ..." Read more
"Communication was as good as the work. Awesome"

My Experience

Extremely professional and honest about my situation with my vehicle. Appreciated being up front with what the charge would have been and grateful for no charge.

My Experience

your staff kept me well informed in the process of repairing my car. The craftsman and the level of repair was excellent.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Would recommend New Egypt Auto Body in the future.

My Experience

The quality of work was outstanding, the communication regarding progress was awesome, and they listened to our request to save our Suburban from being totaled!

My Experience

Great communication….received frequent updates and body work was completed in a timely manner. My car is beautiful and looks like the day I bought it. Very pleased with their work.

My Experience

My Experience

Always satisfied with NEAB. No matter who the ownership is, it should be known that Jason Conk deserves quite a bit of credit for maintaining a local draw. People in the community know who he is and trust him. Always professional, courteous and understanding.

My Experience

My Experience

Excellent job👍🏽

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Jason has always been, and will always be, the best!!!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

From walk in to get estimate to pick up I received exceptional service front desk arranged rental car I was kept informed of status of the repairs and the body work was magnificent will definitely be recommending

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Thank you!!

My Experience

Wife happy that all i need.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It was like picking up a brand new car! The details was perfect.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Car looks great, turnaround and customer service was stellar.

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