Newport Auto Works, Inc.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I am extremely satisfied with the repairs made to our car.

Customer Service - 5.0/5.0 -

Excellent service

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job, knowledgeable and better service would be unimaginable.

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0 -

I was completely satisfied

Repair Quality - 5.0/5.0 -

My truck was taken in quickly and completed to 100% satisfaction.

Customer Service - 5.0/5.0 -

I was treated with respect and In a timely fashion. Tom was gracious and easy to work with. He explained everything in layman's terms and made sure that I was fully aware of repairs that were required.

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My Experience - 5.0/5.0 -

The car looks like brand new. Every contact was pleasant, informative and the work was excellent. Two thumbs up.

My Experience - 5.0/5.0 -

Tom runs a great shop. The staff that work there have always been pleasant to me and have gone the extra mile if I have had any questions or concerns. I have had work done at Newport Autoworks for the past 20 years. Throughout that time they have remained consistent with customer service and satisfaction.

Likely to Recommend - 4.5/5.0 -

Newport Auto Works is consistent and professional in a time where that isn’t necessarily the case with other businesses.

Repair Quality - 4.5/5.0 -

I have had repairs completed for the past 25 years. The staff are friendly, professional, always willing to answer any questions or concerns.

Customer Service - 4.5/5.0 -

When my recent repair was complete they reached out to me. The hours of operation are customer friendly.

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Newport Auto has very friendly staff, completed quality work, and communicated regularly about the status of repairs.

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Will be glad to send someone to your shop

Repair Quality - 5.0/5.0 -

Very impressed how quickly the work was completed . Will keep doing business with your company . Thank you

Customer Service - 5.0/5.0 -

Very pleasant , pleases how quickly we received help .

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0 -

Couldn’t have asked for a better more trouble free experience

Repair Quality - 5.0/5.0 -

Work was done precisely factory original parts were requested and even though the insurance company requested aftermarket parts they managed to get factory parts at same cost all work was perfect panels matched and aligned and work was completed 1 week early , rentacar was easy and they communicated along the way how things were progressing, couldn’t have asked for a better job , well done

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0 -

Absolutely would recommend!

Repair Quality - 5.0/5.0 -

Awesome place! People are very friendly and helpful I would definitely recommend

Customer Service - 5.0/5.0 -

People are very helpful!

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Everyone gracious and

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Quality work done on my sons car, they even polished the head light on right side to match new one

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0 -

Service was great and the shop was very helpful and kept me informed throughout the process

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Customer service was incredible very knowledgeable, helpful and understanding for the problem

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I am pleased with the repair. I think it took too long though.

Customer Service - 5.0/5.0

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