Newport Collision Center

4.9 (431reviews)
100%
1901 4th Avenue,  Newport,  MN  55055

In operation 54 years.

Owner operated body shop.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (431)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many highlighting the professional and friendly staff who go above and beyond expectations. The repair work is frequently described as excellent, with vehicles looking like new upon return. Communication stands out as a major strength, with customers appreciating regular updates via text, email, and calls throughout the repair process. Timeliness is another key positive, with many repairs completed early or on schedule. Customers particularly value the complimentary detailing service, competitive pricing, and seamless insurance handling. The shop has built strong customer loyalty, with many being repeat customers who actively recommend the business to others.
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"Wonderful service from initial inspection to car pickup. Beautiful paint repair plus added detail type wash rounded out the whole experience. Highly recommended!"
"... Mercedes-Benz bumper at a cost of several multiples above the excellent repair conducted by NCC. I will go back anytime I have a problem in the future. ..." Read more
"Newport Collision always goes above and beyond. I would recommend these guys to anybody at any time. ..." Read more
"Very high quality work at an excellent price. Friendly and considerate front office professional ..." Read more
"The truck looks new again. It's beautiful. Thank you we are very happy with the work done"
"Very happy with the work. It looks great and was finished earlier than I expected. This was my first time using Newport Collision Center. ..." Read more
"Everything was done in a friendly and professional manner. As well done in a timely manner!"
"Car is perfect, completed quickly and looks great."
"Thanks for getting done early in addition to doing a fine job. Life is tough without ..." Read more
"Wow! Early"
"... loaner car, dealt with the insurance company and kept me informed though out the whole process. My vehicle came back super clean and looking brand ..." Read more
"Excellent text communication system keeps you updated."
"Very communicative; answers all questions; very kind; and very responsive"
"Super friendly and extremely informative. They do good work keeping you up-to-date on whats going on."
"I cant give the team enough thanks! Im so impressed with the work and seamless communication!"

My Experience

Nice work

Likely to Recommend

Repair Quality

They buffed out most of the damage, saving me $3,000 for a repair. The other places I went for estimates didn't mention trying to buff it first.

Customer Service

Returned Clean

Likely to Recommend

Make notes of customer requests.

Repair Quality

The work done was great, but I had asked to have a light scratch on the right front door be evaluated to see if it was light enough to be buffed out before I turn in the car for a lease. But this wasn't done and I left 2 messages for Steve to get back to me, and I haven't heard from him. I have turned in my car so it's too late now, but I'm disappointed. Otherwise things were h great.

Customer Service

The dents were removed

Likely to Recommend

Repair Quality

Customer Service

Very professional job, very prompt, efficiently handled insurance. Have used before and will definitely use if ever needed.

Returned Clean

My Experience

They were wonderful to work with. Reasonable prices & quick service. And they washed and detailed my car too!

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The staff here are always friendly. I feel the prices are reasonable. The team does great work!

My Experience

Very high quality work at an excellent price. Friendly and considerate front office professional who was expert at getting repair parts quickly. Final result was superb.

My Experience

My Experience

We know the courtesy and service is good at Newport collision center because we’ve been there before. We didn’t know was that Stephanie would go above and beyond to find the parts that matched our vehicle within our price range. Thank you so much for an awesome job!

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Newport Collision Center did an excellent job with the repairs to my vehicle.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Job well done, customer service was awesome! Thank you

My Experience

My car came back beautifully cleaned and like new!

My Experience

From first phone call to finished repair, I was impressed with this team. ChatGPT directed me to NCC, advising I should preference “repairers over replacers”. That’s exactly how it unfolded. The other two auto repair shops I obtained quotes from wanted to replace an entire Mercedes-Benz bumper at a cost of several multiples above the excellent repair conducted by NCC. I will go back anytime I have a problem in the future. BTW, kudos to ChatGPT on this recommendation.

My Experience

I have nothing but good things to say about NCC. The whole process was smooth, quick and easy. They got me in right away, provided a free loaner car, dealt with the insurance company and kept me informed though out the whole process. My vehicle came back super clean and looking brand new inside and out! I will be telling everyone I know to come here for collision repair. Thank you so much for everything!!