Newton Collision Repair Inc.

4.8 (366reviews)
96%
1170 Suffolk Ave,  Brentwood,  NY  11717

NEWTON COLLISION REPAIR is a family owned auto repair business that has been serving the community since 1983. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. Complete auto body repair , A/C service , painting. "ALL WORK WARANTEED FOR LIFE"

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (366)

Customers say
Overall Customer Satisfaction
Customers consistently praise Newton Collision Repair for outstanding service quality, professionalism, and exceptional repair work that often leaves vehicles looking brand new. Many highlight the friendly, knowledgeable, and welcoming staff who go above and beyond to ensure customer comfort and satisfaction. Communication is frequently commended, with customers appreciating regular text and call updates throughout the repair process. Timeliness is a recurring strength, with numerous customers noting their vehicles were completed ahead of schedule. A few customers noted areas for improvement, including instances of wrong parts being ordered causing delays, a vehicle returned with an incorrectly installed steering column, and minor finishing details needing follow-up - all mentioned directly in customer comments. Overall, the shop receives overwhelming recommendations and repeat business.
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"... outstanding. I dont even know how to say it any better they did an amazing job for a very fair price." Read more
"Excellent customer service went above and beyond what i expected have been a customer for several years and their ..." Read more
"My car came back to me looking new! I was even impressed with how well they cleaned the ..." Read more
"The steering column box was installed incorrectly, it needs adjustment. The car is full of paint smell, ..." Read more
"Job is not done yet. Wrong tail lights ordered twice. Still waiting going on three weeks."
"My car was ready earlier than predicted and the job was definitely not rushed"
"It was ready before estimated time. Excellent job."
"My car was ready a day earlier than promised. It was cleaned. It looks amazing. Absolutely outstanding ..." Read more
"Outstanding Performance!!!! Very happy with the turnaround , quality and communication!!!! They delivered more than expected!"
"A few hiccups, made worse by the year-end holidays"
"I was continuously informed"
"Regular text updates kept me informed"
"Calls & text regarding the progress of the repair"
"... all work went well, the team is very friendly and continuously communicating about the progress." Read more
"Excellent communication"

My Experience

You were very courteous and friendly, you also got the job done when promised

My Experience

Richie and his team did an amazing job. The car looks brand new. He’s pleasant he’s honest direct conscientious! I can’t say enough about how wonderful Richie and his team are in the car looks amazing.

Likely to Recommend

I have already recommended that people go to them. I just found them much more honest and clear than two other places I went to for opinions.

Repair Quality

I can’t say enough about Newton collision and repair work they did on my car was outstanding. They went above and beyond to address the issues with my car. It looks amazing. Everybody keeps asking me what I did to my car. The staff is attentive, knowledgeable,, friendly, kind, gives clear direction and very patient! The work they did in my car is outstanding. I don’t even know how to say it any better they did an amazing job for a very fair price.

Customer Service

IThey went above and beyond to address the The staff is attentive, knowledgeable,, friendly, kind, gives clear direction and very patient with all my questions. They always kept me informed about how the work was going when they got to be done, etc. The work they did in my car is outstanding. I don’t even know how to say it any better they did an amazing job for a very fair price.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

Likely to Recommend

Repair Quality

Muy buen trabajo los recomiendo

Customer Service

Likely to Recommend

I already started telling people about this repair shop

Repair Quality

Great job! Finish before the expected time car looks great thank you

Customer Service

My Experience

Newton Collision were very courteous and professional. They did my repair quickly and I am very pleased with the job they did.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

definitely, we will be recommending this shop and will be again using it if I should need to

Repair Quality

The best car repair shop I’ve ever been to very accommodating. Richie is an honest man and goes the extra mile to make a customer feel heard and content thank you Richie!!!

Customer Service

as I previously said Richie was very accommodating and make sure I was updated on the work that was being done and went above and beyond very satisfied and I recommend this Collision Shop 100%

My Experience

Excelente Job and excelente customer services 👍👌

Likely to Recommend

Repair Quality

Great great services

Customer Service

Excelente

My Experience

They always do great work at Newton Collision Repair. Everyone is so friendly, knowledgeable and professional. Will definitely return if repairs are ever needed!

Likely to Recommend

Repair Quality

Like new, great repair technicians.

Customer Service

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Repair Quality

Customer Service

My Experience

I am 100% satisfied with the repair work, time coordination, and the people working there. Everything went very well.

Likely to Recommend

Repair Quality

I am very satisfied, all work went well, the team is very friendly and continuously communicating about the progress.

Customer Service

Excellent

My Experience

Very friendly and helpful, thank you very much for a great job.

My Experience

Likely to Recommend

Repair Quality

Great service and a wonderful job

Customer Service

My Experience

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Repair Quality

Customer Service

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

My Experience

Muchas gracias por el trabajo que hicieron, quedó como si no hubiera tenido ningún daño son unos grandes profesionales muchísimas gracias lo aprecio mucho estoy muy satisfecho y contento con el trabajo que hicieron chas gracias a todos

Likely to Recommend

Repair Quality

Being rear-ended was a stressful experience, especially since it was my first time dealing with an accident and the repair process, but Newton Collision Repair made everything incredibly easy. From the moment I arrived, the entire team was professional, kind, and welcoming. Richie went above and beyond to make sure I felt informed and comfortable throughout the process. They kept me updated every step of the way, answered all of my questions, and made what could have been a difficult situation completely seamless and stress-free. The customer service was truly exceptional, and the quality of their work was outstanding. I highly recommend Newton Collision Repair to anyone in need of repairs they genuinely care about their customers and provide an amazing experience from start to finish.

Customer Service

Being rear-ended was a stressful experience, especially since it was my first time dealing with an accident and the repair process, but Newton Collision Repair made everything incredibly easy. From the moment I arrived, the entire team was professional, kind, and welcoming. Richie went above and beyond to make sure I felt informed and comfortable throughout the process. They kept me updated every step of the way, answered all of my questions, and made what could have been a difficult situation completely seamless and stress-free. The customer service was truly exceptional, and the quality of their work was outstanding. I highly recommend Newton Collision Repair to anyone in need of repairs they genuinely care about their customers and provide an amazing experience from start to finish.

My Experience

Great management. Great results.

Likely to Recommend

Repair Quality

Great stuff

Customer Service

Thanks for everything

Likely to Recommend

Repair Quality

100% recommended

Customer Service