Nichols Body Company - Columbus Cr#102

4.8 (672reviews)
97%
3081 N National Rd,  Columbus,  IN  47203

In operation 100 years.

Since 1926, Nichols Body Shop has proudly served our community with expert auto collision repair services. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair conveniently located in Columbus, IN. At Nichols Body Shop, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (672)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Staff very friendly and kept me informed of status.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Always quality work!

Likely to Recommend

Repair Quality

Huh quality work

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

⭐️⭐️⭐️⭐️⭐️ I cannot say enough good things about Nichols Body Company. After my Toyota Sequoia was rear-ended on Lowell Road, I was dreading the whole ordeal — the repairs, the waiting, the phone tag. Anita and her crew turned what could have been a miserable few weeks into one of the smoothest service experiences I've ever had, with any business, in any industry. Anita is simply outstanding. From the very first conversation she was warm, patient, and completely transparent about what needed to happen and how long it would take. She answered every question thoroughly and never once made me feel like I was bothering her. That kind of customer care is rare, and it clearly sets the tone for the entire shop. The communication was exceptional throughout. I received timely updates at every stage, and they provide an online repair progress dashboard so I could check exactly where my Sequoia stood at any moment. I never had to call and ask, never had to wonder, never had to chase anyone down. Every single business that keeps customers waiting should take notes. And the work itself? Flawless. The crew's craftsmanship is top notch — the repair is seamless, the paint match is perfect, and the Sequoia came back looking every bit as good as it did before the accident. They clearly take real pride in what they do. Getting rear-ended is nobody's idea of a good week, but Anita and the team at Nichols Body Company made the recovery part genuinely easy. Skilled, honest, professional, and kind. I would send my own family here without hesitation, and I'll absolutely be back if I ever need body work again. Thank you all!

Likely to Recommend

Repair Quality

Everyone was wonderful and made everything super easy

Customer Service

Wonderful and kind :)

Returned Clean

My Experience

The work they done was exceptional. The paint looked as if nothing had happened to the vehicle. More importantly the front desk staff were exceptional. Informative and very friendly.

My Experience

Communication was great. Always recommend nichols

Likely to Recommend

Only shop in town I trust

Repair Quality

Looks great

Customer Service

Great communication

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Start to finish absolutely professional and I love the text updates. Been with them for 20 years plus wouldn’t trust anyone else

Likely to Recommend

Repair Quality

I wouldn’t trust anyone else they are too notch

Customer Service

Always updates and I don’t have to call them unusually awesome cs

My Experience

U guys did a great job really happy with the results of the repair done to my car

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Always done good work for my cars and trucks.

Repair Quality

All was good accept I notice where maybe the new bumper after being painted had a very small mark in the middle of the bumper where maybe it was bumped on something and pushed the paint back leaving about a 8th inch mark. And I notice it on Saturday after picking car up on Friday so I'd only drove it home. Other wise I'm super pleased with it

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Job well done, car looks good and well repaired. Got car back a day earlier than I expected and bill was a lot lower than I expected!!! I would recommend Nichols to anyone needing repairs done

Likely to Recommend

Wish them better luck. I am sure that if they actually do a job service my be fine but none of this applied to me

Repair Quality

There was no repair done. I believe a hood could have been obtained off another Hyundai and screwed bumper back on and not totaled it out

Customer Service

Returned Clean